We currently have a published app that the is used company wide. We are expericening that some users can't not view the app. They are getting a time out issue :
Couldn't load the data for this visualConnection Timeout Expired. The timeout period elapsed during the post-login phase. The connection could have timed out while waiting for server to complete the login process and respond; Or it could have timed out while attempting to create multiple active connections. This failure occurred while attempting to connect to the routing destination. The duration spent while attempting to connect to the original server was - [Pre-Login] initialization=3; handshake=24; [Login] initialization=0; authentication=0; [Post-Login] complete=2; The duration spent while attempting to connect to this server was - [Pre-Login] initialization=6; handshake=23; [Login] initialization=0; authentication=0; [Post-Login] complete=60129; ;The wait operation timed out. The exception was raised by the IDbConnection interface.Please try again later or contact support. If you contact support, please provide these details.
- Activity ID
- 334d8cf1-3de4-444c-bdf2-53449f781810
- Request IDb51baa98-07f3-4f6b-a7ba-678b46d088d6
- Correlation ID140274f9-84c9-8171-02b8-566d1f58348a
- TimeWed Jun 07 2023 09:49:33 GMT+0100 (British Summer Time)
- Service version13.0.20819.75
- Client version2305.5.14128-train
- Cluster URIhttps://wabi-uk-south-redirect.analysis.windows.net/
Strange is that myself and my manger can access the app with issue. Any ideas.
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