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TStanifiorth

Cant Copy visuals

Submitted by Advocate I on ‎11-01-2022 06:50 AM

As below, whenever I try to copy a visual it fails on power bi online.

 

Copy Visual Issues.png

Status: Accepted

Hi @TStanifiorth 

It's a known issue , the ID is 347983003 . This issue will be fixed in 1-2 weeks . 

As a workaround, the customer can attempt these steps:

- Disable the title of the visual and save.

- Enable the title, save and try to copy.

 

Best Regards,
Community Support Team _ Ailsa Tao

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15 Comments (15 New)
Comments
Joshrodgers123
Advocate IV
Advocate IV
‎11-01-2022 09:05 AM

I'm seeing the same issue as well.

v-yetao1-msft
Community Support
Community Support
‎11-01-2022 07:03 PM
Status changed to: Investigating

Hi @TStanifiorth 

Can you copy visual normally now ? It's normally in my Service . My data is stored in UK South (London) .

Ailsamsft_0-1667354465584.png

Best Regards,
Community Support Team _ Ailsa Tao

TStanifiorth
Advocate I
Advocate I
‎11-02-2022 02:43 AM

Hi @v-yetao1-msft 

 

Mixed; tables can be copied but other visuals like bar chats can't.  All standard visuals.

 

Tested with two others in my company, they're reporting the same issues on different power Bi reports.

 

Best regards,

Tom

v-yetao1-msft
Community Support
Community Support
‎11-02-2022 07:28 PM

Hi @TStanifiorth 

I tested it with Clustered bar chart , I can also copy it successfully . I also tested with pie chart , card and other standard visuals , all of them can be copied . The area where my system is located seems to be normal. Where is your tenant located ?

Ailsamsft_0-1667442267702.png

Best Regards,
Community Support Team _ Ailsa Tao

 

TStanifiorth
Advocate I
Advocate I
‎11-07-2022 02:58 AM

Hi @v-yetao1-msft,

 

I'm not sure, I think we're UK-South as well.

 

Interestingly I can copy a line chart and a matrix but nothing else.

 

Still having the issue, as are my co-workers.

 

Best regards,

Tom

SPadan
Frequent Visitor
‎11-08-2022 07:51 AM

Experiencing the same issue on a simple Line Chart - but works fine on a Line and stacked column chart. 

ffanchy
Frequent Visitor
‎11-08-2022 07:58 AM

Hello,

 

Experimenting the same issue on my side.

 

Regards,

ZoltanHuszar
Regular Visitor
‎11-08-2022 08:00 AM

Hi All,
Let me copy my experience from another thread.
We have the same copy visual error, "something went wrong, we are not sure what exactly happened ..."
I have tried to track down this error and it turned out once we change the title of the related report or dashboard and publish it, then it will throw this error for any permission level.
If we use the default title then the copy button Copy as image with caption" is working again.
We have a strong complains from the users regarding this.
Can you reproduce the same error in this way?

SPadan
Frequent Visitor
‎11-08-2022 08:04 AM

@ZoltanHuszar - i just tested in Service by turning off the title and it appears to copy the visual. I then have turned the title back on and saved the report and the visual can again be successfully copied.

v-yetao1-msft
Community Support
Community Support
‎11-09-2022 12:19 AM

Hi @TStanifiorth 

Please try the menthod provided by @SPadan and check if the issue is caused by title .

 

Best Regards,
Community Support Team _ Ailsa Tao

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