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Cannot select / click on (new) slicer on Power BI online

The (new) slicer is not responding i.e. clicking to select a different filter does not do anything.

yannisT_1-1702299284043.png

 

 

Left slicer is the old style which works fine and can be clicked on.

Right slicer is the new style which cannot be clicked on.

It works fine on the Desktop version.

 

This happened last week, too, then it was fixed (by itself?) a day later.

Tried to republish the report, reset slices etc. Still not working.

Status: Delivered

Hi  all,

 

This issue has been fixed,please try it now.

 

Best regards.
Community Support Team_Caitlyn

Comments
yannisT
Regular Visitor

Update: I tried many different settings without success until I deactivated the Accent bar

yannisT_0-1702301857950.png

 

 

This seemed to be the issue. Now I can interact with the slicers as normal.

Can the Accent bar issue be investigated further please?

v-xiaoyan-msft
Community Support
Status changed to: Investigating

Hi @yannisT ,

 

Update:

 

Apologize for my previous misunderstanding.

We'll get back to the product team as soon as it's acknowledged as an issue!
Thanks in advance!

 

Best regards.
Community Support Team_Caitlyn

 

Best Regards,
Community Support Team _ Caitlyn

yannisT
Regular Visitor

Hi @v-xiaoyan-msft,

 

I don't really get this.

Is it by design that when the accent bar is enabled the new slicer becomes unclickable? Where is this documented?

 

Regards

Yannis

Xrusader
Frequent Visitor

@yannisT  I'm with you on this.  This can't be by design.  Definitely something broken here.  

chiragkotadia
New Member

@yannisT Cant agree more with you. I would term this as half-cooked product and terming that is "BY Design" is surprising. 

chiragkotadia
New Member

@v-xiaoyan-msft  Idea posted here Microsoft Idea . 

Dimitry33
Frequent Visitor

Hello,

 

I got the same problem, it started for me yesterday, that it doesn't work anymore. In Power BI Desktop it keeps working, but when uploaded in the online services then it doesn't work anymore.

chiragkotadia
New Member

Request everyone to like the idea I created here Microsoft Idea so that we can voice in the issue we are facing. Thanks in advance!

 

@yannisT @Dimitry33 @Xrusader @v-xiaoyan-msft 

v-xiaoyan-msft
Community Support
Status changed to: Accepted

Hi all,

 

We have reported this issue and submitted it to the product team.
They have been aware of the issue and the engineers will do their best to resolve it. I will update here if there is any progress, so please be patient. 

 

Best regards.
Community Support Team_ Caitlyn

TomasPedelabord
New Member

Hi community, same issue here when publishing to power bi service, the new feature is great, i hope you can resolve it shortly 🙂