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Hello, Im unable to refresh one of my reports, the gateway is ok, and in power BI destkop refreshes properly. can you help me out, I get this message:

Last refresh failed: Thu Jan 11 2018 16:29:15 GMT+0100 (Romance Standard Time) 
Cancellation occurred when sending or receiving a request

Activity ID:c21669ce-c606-4dc0-93d6-66fc6578519d
Request ID:3a01ab7b-abe3-e1d6-dbf1-2fc09cde3c1c
Time:2018-01-11 15:29:15Z


Status: New
Frequent Visitor

faced the same issue, chekced the gateway and updated to the latest, but no luck!


Tried to refresh the report locally in PowerBI Desktop and it provided the clue by throwing an error regarding a duplicated key in a table in SQL server.


So, worth checking the data in the backend against possible issues.





Regular Visitor

Has this issue been solved? We too are struggling to keep data up to date as of Monday due to this issue.

Frequent Visitor



Please i'm having this error when i tried to schedule  a refresh on the powerBI service. Please help.



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Cancellation occurred when sending or receiving a request.
Please try again later or contact support. If you contact support, please provide these details.
Cluster URI:
Activity ID: e4e52aa6-88dd-ad4a-23d4-384a21461fde
Request ID: e47f196a-8ff7-c200-b921-0afb9befc07a
Time: 2018-09-19 08:56:55Z

Not applicable

Hey what's the solution for this one? I can't see the comments.