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Can't login in Power BI Mobile Android App

Hello.

When I try to login I get the following error.

 

Error: ServerConnectionFailure
Exception: com.microsoft.powerbi.app.authentication.OneAuthException: API_CONTRACT_VIOLATION
Session: 23983369-06ac-4e97-b85b-29497fde7509

 

How can I fix it?

Thanks.

Status: Investigating

Hi @Enriquetorres ,

 

For the time being, we have not encountered any feedback from other users with a similar experience to yours, based on this error message, please check your cell phone carrier's network to make sure it's normal.

 

Best regards.
Community Support Team_Caitlyn

Comments
v-xiaoyan-msft
Community Support
Status changed to: Investigating

Hi @Enriquetorres ,

 

For the time being, we have not encountered any feedback from other users with a similar experience to yours, based on this error message, please check your cell phone carrier's network to make sure it's normal.

 

Best regards.
Community Support Team_Caitlyn