matdel's avatar
matdel
Icon for Helper I rankHelper I
4 years ago
Status:
Investigating

Bug power bi online

Hello

 

I have a visual "matrix" in my power bi desktop that is appearing well. but when I publish the report, since today : I have this error message in the report online for this visual :

 

 

And here is the error message : 

ID d'activité: e7d5adf6-bf96-40a2-92ad-aaed2d2c1a80
ID de demande: 0ab69f92-3d7d-482a-97d3-ff70dddbaaa7
ID de corrélation: 48395611-788a-d4b8-8a13-e6fdd2e6a1ea
Heure: Mon Dec 20 2021 16:23:01 GMT+0100 (Central European Standard Time)
Version du service: 13.0.17333.39
Version du client: 2112.2.09063-train
URI du cluster: https://wabi-us-east2-redirect.analysis.windows.net/

 

Do you know why ?

Other visuals on other pages have not this issue.

8 Comments

  • v-robertq-msft's avatar
    v-robertq-msft
    Icon for Community Support rankCommunity Support
    Status changed:
    New
    to
    Investigating

    Hi,

    According to my research and test, I can normally open the matrix visual on the Power BI service.

     

    Therefore, I suggest you to update to the latest version of the Power BI desktop and check if this problem can disappear.

     

    If you still have a problem, I suggest you to open a support ticket to get direct help from the technical support team of Microsoft.

    https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/683031

    https://powerbi.microsoft.com/en-us/support/

     

    Thank you very much!

     

    Best Regards,

    Community Support Team _Robert Qin

  • Anonymous's avatar
    Anonymous
    Not applicable

    I am also facing the exact same issue since yesterday. Report is fine in desktop but when published online its not fine. Already down loaded the latest version. 

  • Hello,

    I have downloaded the latest version already. To solve the issue, I have deleted the visual and do it again and then it works..

    Thank you!

  • shakobe1's avatar
    shakobe1
    Frequent Visitor

    Intereting enough I changed the visual from Matrix to a Table format and it fixed the issue.

  • I am having the same issue.  Commenting so I can see when the issue is resolved.

  • Anonymous's avatar
    Anonymous
    Not applicable

    The issue was persistent until late dec (even though I downloaded the latest version and recreated the matrix) but there after I recreated everything again and now it works.