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cassidy

Bug: Excel Power BI Datasets is showing Blank pane to Users

Submitted by Power Participant on ‎04-27-2023 11:35 AM

Starting around 4/21, users across multiple tenants started see a blank white pane when trying to choose a Power BI Dataset in Excel.

 

Blank Datasets.png

Status: Accepted

Hi @cassidy ,

 

We have seen on the internal platform that other engineers have reported this issue and submitted it.
The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient.

 

Best regards.
Community Support Team_Caitlyn

 

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30 Comments (30 New)
Comments
rscarazzati
New Member
‎05-02-2023 03:29 PM

@v-xiaoyan-msft Could you please confirm with the Office product team that this issue will not be shipped to users in the Monthly Enterprise Channel.

JoshPBI
Regular Visitor
‎05-02-2023 04:42 PM

I am the Power BI Manager for my organization and I have this issue which makes providing internal support very difficult. Hope to see this resolved soon. 

fschilling
Regular Visitor
‎05-02-2023 11:35 PM

Same here

mark_FC
Frequent Visitor
‎05-03-2023 04:53 PM

I'm having the same issue with no access to Power BI datasets via Excel

rileyh
New Member
‎05-03-2023 08:02 PM

Having the same issue!

cassidy
Power Participant
Power Participant
‎05-04-2023 07:20 AM

@mark_FC  @rileyh   please also vote so we can keep MSFT's attention.  Thank you

 

michaeljwalters
New Member
‎05-04-2023 12:11 PM

We are also experiencing the same issue. Seem to be an issue around group policy. I can log on a local user account of a machine and it works fine with Windows 11. 

AA99
Regular Visitor
‎05-05-2023 01:57 AM

Update - it's now working for me. I didn't do anything differently so I imagine MSFT fixed it and released a patch.

 

fschilling
Regular Visitor
‎05-05-2023 04:05 AM

Update: Same here: It is working again

TriconKevin
Regular Visitor
‎05-05-2023 06:46 AM

Same for me.  I'm able to access all my datasets in excel now.

Idea Statuses