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Bookmark navigator not resetting when 'reset' bookmark used

If you create a "reset" bookmark in your dashboard, you'd expect the Bookmark navigator to go back to whichever was selected when the "reset" bookmark was set. Unfortunately, the selected bookmark in the bookmark navigator is not changed even though the visuals can be changed. In those cases, the wrong visuals are visible relative to the bookmark navigator.  

Status: Investigating

Hi @npnigro ,


Sorry per our forum poliy, I changed this status after we got a response from the PG team.
If you would like to reopen this Post and continue the discussion with others, I have re-modified its status to investigating.
In the past it was mentioned in the icm about the bookmark navigator, but we only got replies like the one above.I will continue to follow this issue for you, and if there are any updates, I will also reply here.


Best Regards,
Community Support Team _ Caitlyn


Regular Visitor

My problem was that using my Reset bookmark, the bookmark navigator would jump to default chart, but the label in bookmark navigator wouldn't jump. This was very confusing.


What helped me is on the Reset bookmark settings uncheck "Display". Then update Reset bookmark again. Now when you click it, the bookmark navigator will stay on the same bookmark, but at least the label will match with what is being shown. Filters will get reset which is the main thing. What's nice is that the changes made to charts by user will also get reset, for example, if it was matrix with hierarchy arrows, and if user used those arrows - it will still reset to default visual state.