Element115's avatar
Element115
Icon for Memorable Member rankMemorable Member
2 years ago
Status:
Investigating

BUG::MONITORING HUB::FILTER WORKS INCORRECTLY

Look at the screenshots, they speak for themselves.  Current time is 23:06 EST

 

Nothing shown even though it should:

 

but when selecting one hour prior, the filter shows everything:

 

4 Comments

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi Element115 

    What you mean is that when you select the time as 10:00, all the options don't show up, but when you move the time forward an hour and set it to 9:00, all the options show up. But actually all the program times are after 10pm, right?

     

    Best Regards,
    Community Support Team _ Ailsa Tao

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi  Element115 

    So if you clear the filter condition for Status and then reset the time to 9:00, do you see the corresponding item ? Since I followed your time settings, I tested it on my end and it all showed up fine, since the items are included in the 2 time zones . The only difference is that I don't have status set, so I can't tell if status is causing the problem. Also, did you do a Refresh after you set the 9:00 time?

    Best Regards,
    Community Support Team _ Ailsa Tao

  • Element115's avatar
    Element115
    Icon for Memorable Member rankMemorable Member

    Anonymous yes and yes.  Nothing under status is selected. Refresh and without refresh the result is the same. I did the test again and I got the same result just now. Look:

     

     

     

    So when selecting 2 PM, anything process started after 2 PM does not show in the list. But as soon as you go back 1 hours, ie select 1 PM, the processes appear in the list.  I don't know what's different in your case, but in my case, the situation has not changed:  The filter does not pick up any process within the hour being selected, that is to say, if the clock shows the time being past 4 PM, for example, then if you select 4 PM in the filter, any process started after 4 PM will not be listed. You need to  go back at least one hour, that is, select 3 PM.