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Auto update not working ("Next update" is days ago)

Hello,

 

Some days ago, an issue has arised in one of our reports, which doesn't really give much information beyond its dataset not initating an auto-update. We've seen that, in the "next update" section, it said that it was scheduled for two days ago.

Manual updates seem to work fine for the short run, but after that report not being worked on for months, it strikes us as strange that the report suddenly doesn't update, despite the configuration for it.

We've tried to deactivate and reactivate the schedule, but nothing came of it.

 

Thank you for your time!

Status: Investigating

Hi @powerbi_alvic ,

 

From your description, I see that you say this report has not been active for a long time. It is important to note that the scheduled refresh will automatically stop for reports that have been inactive for too long. As described below.

vmengzhumsft_0-1664170828253.png

 

Best regards,

Community Support Team Selina zhu

Comments
v-mengzhu-msft
Community Support
Status changed to: Investigating

Hi @powerbi_alvic ,

 

From your description, I see that you say this report has not been active for a long time. It is important to note that the scheduled refresh will automatically stop for reports that have been inactive for too long. As described below.

vmengzhumsft_0-1664170828253.png

 

Best regards,

Community Support Team Selina zhu