Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Find everything you need to get certified on Fabric—skills challenges, live sessions, exam prep, role guidance, and more. Get started

Attempting to download Power BI Desktop produces network error

When attempting to download Power BI Desktop from: Download Microsoft Power BI Desktop from Official Microsoft Download Center

 

I am met with the error:

Capture.PNG

This error is being reported by multiple staff but inside the company network but also at their homes on private infrastructure.

Status: Investigating

Hi @RossEdwards ,

 

Make sure your internet connection is stable and working properly.
Sometimes, browser extensions or cache can interfere with downloads. Try using a different browser or opening an incognito window ,clear your browser’s cache ,and download the file again.
If you’re still having trouble, As a workaround,you can try downloading the MSI installer for Power BI Desktop directly from the Microsoft Download Center.

 

Best regards.
Community Support Team_Caitlyn

Comments
v-xiaoyan-msft
Community Support
Status changed to: Investigating

Hi @RossEdwards ,

 

Make sure your internet connection is stable and working properly.
Sometimes, browser extensions or cache can interfere with downloads. Try using a different browser or opening an incognito window ,clear your browser’s cache ,and download the file again.
If you’re still having trouble, As a workaround,you can try downloading the MSI installer for Power BI Desktop directly from the Microsoft Download Center.

 

Best regards.
Community Support Team_Caitlyn