A mail notification is not sent on refresh failure when refresh Dataflow or Dataset is done via Api

[MaryiaV]

Hello,

We have created our own custom application to refresh Dataflows and Datasets via some custom scheduler.

Application references Microsoft.PowerBI.Api version 4.1.

As described in the documnetation we pass additional parameter:

{
"notifyOption": "MailOnFailure"
}

But email has not been sent both for failed Dataflow and Dataset refreshes.

However when we call Refresh Dataset with "notifyOption": "MailOnFailure" we receieve next Exception:

NotifyOption parameter value is not supported for application requests
Parameter value 'MailOnFailure' is invalid for application requests

We tried to call refresh requests via postman - the same result - mail has not been sent.

We also tried to manually refersh dataflow and dataset via UI - mail has not been sent.

The only case when we managed to receive failure notification via mail was when Dataflow/Dataset was refershed via schedule refersh.

Please advice how we can receieve failiure mail notification if we referesh via API

Thanks in advance!

[v-robertq-msft]

Hi, 

In my opinion, if you want to get a solution for this kind of custom application problem as soon as possible based on your specific situation, I suggest you to open a support ticket to get direct help from the technical support team of Microsoft to have a remote session them to help you to make sure if this is an issue existing in the Power BI.

https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/6830...

https://powerbi.microsoft.com/en-us/support/

Thank you very much!

Best Regards,

Community Support Team _Robert Qin