Get data online service error on Salesforce object

Regular Visitor

9 years ago

Hi Lydia,

yes Im using the most recent version 64 bit.

find the error message on account object of salesforce.

Can you help with this? the the log you find below the error message.

DataSource.Error: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
 <head>
 </head>
 <body>
  <center>
   <table bgcolor="white" style="align: center;">
    <tbody>
     <tr><td><br><br></td></tr>
     <tr>

      <td>
       <table bgcolor="white" cellpadding="0" cellspacing="0" style="border:1px solid #ccc;" width="758">
        <tbody>
         <tr><td><br></td></tr>
         <tr>
          <td>
           <div style="background-color: white; border: 1px solid #ccc; padding: 0px; margin-top: 10px; margin-bottom: 0px; margin-left: 10px; margin-right: 10px;">
            <table bgcolor="white" cellpadding="0" cellspacing="0" width="758">
             <tbody>

              <tr>
               <td><span style="font-family: Verdana; font-size: medium; font-weight: bold;">We are down for maintenance.</span><br><br>Sorry for the inconvenience. We'll be back shortly.</td>
              </tr>
             </tbody>
            </table>
           </div>

          </td>
         </tr>
         <tr>
          <td>
           <span>
            <table border="0" cellpadding="0" cellspacing="0" style="text-align: right;" width="100%">
             <tbody>
              <tr>
               <td>

                <span>
                 <span style="font-family: Verdana; font-size: smaller">Powered by <a href="http://force.com">force.com</a></span>
                </span>
               </td>
              </tr>
             </tbody>
            </table>

           </span>
          </td>
         </tr>
        </tbody>
       </table>      
      </td>
     </tr>
     <tr><td><br></td></tr>
     <tr><td></td></tr>

     <tr><td><br></td></tr>
    </tbody>
   </table>
  </center>
  <!--  Served by force.com -->
 </body>
</html> 
<!-- Generated Tue, 14 Mar 2017 06:17:27 GMT (scl) -->

the logs you can find below.

DataMashup.Trace Information: 24579 : {"Start":"2017-03-14T06:35:41.3610573Z","Action":"BackgroundThread/RollingTraceWriter/CleanupOldTraces","ProductVersion":"2.44.4675.521 (PBIDesktop)","ActivityId":"00000000-0000-0000-0000-000000000000","Process":"Microsoft.Mashup.Container.NetFX40","Pid":6112,"Tid":4,"Duration":"00:00:00.0027760"}
DataMashup.Trace Information: 24579 : {"Start":"2017-03-14T06:35:41.3658178Z","Action":"SimpleDocumentEvaluator/GetResult/Compile","HostProcessId":"7084","ProductVersion":"2.44.4675.521 (PBIDesktop)","ActivityId":"4fc3e7e4-29a1-4afe-8763-84f48aa69442","Process":"Microsoft.Mashup.Container.NetFX40","Pid":6112,"Tid":1,"Duration":"00:00:00.0189289"}
DataMashup.Trace Information: 24579 : {"Start":"2017-03-14T06:35:41.3848192Z","Action":"BackgroundThread/RollingTraceWriter/Flush","ProductVersion":"2.44.4675.521 (PBIDesktop)","ActivityId":"00000000-0000-0000-0000-000000000000","Process":"Microsoft.Mashup.Container.NetFX40","Pid":6112,"Tid":4,"Duration":"00:00:00.0001752"}
DataMashup.Trace Information: 24579 : {"Start":"2017-03-14T06:35:41.3848124Z","Action":"SimpleDocumentEvaluator/GetResult/Evaluate","HostProcessId":"7084","ProductVersion":"2.44.4675.521 (PBIDesktop)","ActivityId":"4fc3e7e4-29a1-4afe-8763-84f48aa69442","Process":"Microsoft.Mashup.Container.NetFX40","Pid":6112,"Tid":1,"Duration":"00:00:00.0152437"}
DataMashup.Trace Information: 24579 : {"Start":"2017-03-14T06:35:41.4000882Z","Action":"BackgroundThread/RollingTraceWriter/Flush","ProductVersion":"2.44.4675.521 (PBIDesktop)","ActivityId":"00000000-0000-0000-0000-000000000000","Process":"Microsoft.Mashup.Container.NetFX40","Pid":6112,"Tid":4,"Duration":"00:00:00.0029474"}
DataMashup.Trace Information: 24579 : {"Start":"2017-03-14T06:35:41.3658012Z","Action":"SimpleDocumentEvaluator/GetResult<IPreviewValueSource>","HostProcessId":"7084","ProductVersion":"2.44.4675.521 (PBIDesktop)","ActivityId":"4fc3e7e4-29a1-4afe-8763-84f48aa69442","Process":"Microsoft.Mashup.Container.NetFX40","Pid":6112,"Tid":1,"Duration":"00:00:00.0692616"}
DataMashup.Trace Information: 24579 : {"Start":"2017-03-14T06:35:41.3624362Z","Action":"FirewallDocumentEvaluator/GetResult<Microsoft.Mashup.Evaluator.Interface.IPreviewValueSource>","HostProcessId":"7084","ProductVersion":"2.44.4675.521 (PBIDesktop)","ActivityId":"4fc3e7e4-29a1-4afe-8763-84f48aa69442","Process":"Microsoft.Mashup.Container.NetFX40","Pid":6112,"Tid":1,"Duration":"00:00:00.0376490"}
DataMashup.Trace Information: 24579 : {"Start":"2017-03-14T06:35:41.4001011Z","Action":"RemotePreviewValueSource/RunStub","HostProcessId":"7084","ProductVersion":"2.44.4675.521 (PBIDesktop)","ActivityId":"4fc3e7e4-29a1-4afe-8763-84f48aa69442","Process":"Microsoft.Mashup.Container.NetFX40","Pid":6112,"Tid":1,"Duration":"00:00:00.1072088"}
DataMashup.Trace Information: 24579 : {"Start":"2017-03-14T06:35:41.3623992Z","Action":"RemoteDocumentEvaluator/Service/OnBeginGetResult","HostProcessId":"7084","evaluationID":"57","ProductVersion":"2.44.4675.521 (PBIDesktop)","ActivityId":"4fc3e7e4-29a1-4afe-8763-84f48aa69442","Process":"Microsoft.Mashup.Container.NetFX40","Pid":6112,"Tid":1,"Duration":"00:00:00.1449270"}
DataMashup.Trace Information: 24579 : {"Start":"2017-03-14T06:35:41.5074341Z","Action":"BackgroundThread/RollingTraceWriter/Flush","ProductVersion":"2.44.4675.521 (PBIDesktop)","ActivityId":"00000000-0000-0000-0000-000000000000","Process":"Microsoft.Mashup.Container.NetFX40","Pid":6112,"Tid":4,"Duration":"00:00:00.0000355"}
DataMashup.Trace Information: 24579 : {"Start":"2017-03-14T06:35:41.5286761Z","Action":"SimpleDocumentEvaluator/GetResult/Compile","HostProcessId":"7084","ProductVersion":"2.44.4675.521 (PBIDesktop)","ActivityId":"4fc3e7e4-29a1-4afe-8763-84f48aa69442","Process":"Microsoft.Mashup.Container.NetFX40","Pid":6112,"Tid":1,"Duration":"00:00:00.0461744"}
DataMashup.Trace Information: 24579 : {"Start":"2017-03-14T06:35:41.5749328Z","Action":"BackgroundThread/RollingTraceWriter/Flush","ProductVersion":"2.44.4675.521 (PBIDesktop)","ActivityId":"00000000-0000-0000-0000-000000000000","Process":"Microsoft.Mashup.Container.NetFX40","Pid":6112,"Tid":4,"Duration":"00:00:00.0000344"}
DataMashup.Trace Information: 24579 : {"Start":"2017-03-14T06:35:41.5749026Z","Action":"SimpleDocumentEvaluator/GetResult/Evaluate","HostProcessId":"7084","ProductVersion":"2.44.4675.521 (PBIDesktop)","ActivityId":"4fc3e7e4-29a1-4afe-8763-84f48aa69442","Process":"Microsoft.Mashup.Container.NetFX40","Pid":6112,"Tid":1,"Duration":"00:00:00.0006970"}
DataMashup.Trace Information: 24579 : {"Start":"2017-03-14T06:35:41.5756204Z","Action":"BackgroundThread/RollingTraceWriter/Flush","ProductVersion":"2.44.4675.521 (PBIDesktop)","ActivityId":"00000000-0000-0000-0000-000000000000","Process":"Microsoft.Mashup.Container.NetFX40","Pid":6112,"Tid":4,"Duration":"00:00:00.0000313"}
DataMashup.Trace Information: 24579 : {"Start":"2017-03-14T06:35:41.5286576Z","Action":"SimpleDocumentEvaluator/GetResult<IPreviewValueSource>","HostProcessId":"7084","ProductVersion":"2.44.4675.521 (PBIDesktop)","ActivityId":"4fc3e7e4-29a1-4afe-8763-84f48aa69442","Process":"Microsoft.Mashup.Container.NetFX40","Pid":6112,"Tid":1,"Duration":"00:00:00.0533472"}
DataMashup.Trace Information: 24579 : {"Start":"2017-03-14T06:35:41.5244298Z","Action":"FirewallDocumentEvaluator/GetResult<Microsoft.Mashup.Evaluator.Interface.IPreviewValueSource>","HostProcessId":"7084","ProductVersion":"2.44.4675.521 (PBIDesktop)","ActivityId":"4fc3e7e4-29a1-4afe-8763-84f48aa69442","Process":"Microsoft.Mashup.Container.NetFX40","Pid":6112,"Tid":1,"Duration":"00:00:00.0511883"}
DataMashup.Trace Information: 24579 : {"Start":"2017-03-14T06:35:41.5756287Z","Action":"RemotePreviewValueSource/RunStub","HostProcessId":"7084","ProductVersion":"2.44.4675.521 (PBIDesktop)","ActivityId":"4fc3e7e4-29a1-4afe-8763-84f48aa69442","Process":"Microsoft.Mashup.Container.NetFX40","Pid":6112,"Tid":1,"Duration":"00:00:00.0089634"}
DataMashup.Trace Information: 24579 : {"Start":"2017-03-14T06:35:41.5243917Z","Action":"RemoteDocumentEvaluator/Service/OnBeginGetResult","HostProcessId":"7084","evaluationID":"58","ProductVersion":"2.44.4675.521 (PBIDesktop)","ActivityId":"4fc3e7e4-29a1-4afe-8763-84f48aa69442","Process":"Microsoft.Mashup.Container.NetFX40","Pid":6112,"Tid":1,"Duration":"00:00:00.0603612"}
DataMashup.Trace Information: 24579 : {"Start":"2017-03-14T06:35:41.5845894Z","Action":"BackgroundThread/RollingTraceWriter/Flush","ProductVersion":"2.44.4675.521 (PBIDesktop)","ActivityId":"00000000-0000-0000-0000-000000000000","Process":"Microsoft.Mashup.Container.NetFX40","Pid":6112,"Tid":4,"Duration":"00:00:00.0003112"}

Anonymous
Not applicable
9 years ago
Hi Anonymous,

I'am experiencing the same issue as StijnJanssen.
http://community.powerbi.com/t5/Issues/Salesforce-object-DataSource-Error/idc-p/150534#M5277
We hope you can help us as soon as posibble, as this is a big problem for us.

Kind Regards,
Ronald
StijnJanssen
Regular Visitor
9 years ago
HI all,

it seems this issue occurs based on the user level logged in to the service, the 'object' issues we experience are based on a admin user account, if we login to another account the issue does not occur.
Any ideas what may cause this?

DataSource.Error: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
</head>
<body>
<center>
   <table bgcolor="white" style="align: center;">
    <tbody>
     <tr><td><br><br></td></tr>
     <tr>

      <td>
       <table bgcolor="white" cellpadding="0" cellspacing="0" style="border:1px solid #ccc;" width="758">
        <tbody>
         <tr><td><br></td></tr>
         <tr>
          <td>
           <div style="background-color: white; border: 1px solid #ccc; padding: 0px; margin-top: 10px; margin-bottom: 0px; margin-left: 10px; margin-right: 10px;">
            <table bgcolor="white" cellpadding="0" cellspacing="0" width="758">
             <tbody>

              <tr>
               <td><span style="font-family: Verdana; font-size: medium; font-weight: bold;">We are down for maintenance.</span><br><br>Sorry for the inconvenience. We'll be back shortly.</td>
              </tr>
             </tbody>
            </table>
           </div>

          </td>
         </tr>
         <tr>
          <td>
           <span>
            <table border="0" cellpadding="0" cellspacing="0" style="text-align: right;" width="100%">
             <tbody>
              <tr>
               <td>

                <span>
                 <span style="font-family: Verdana; font-size: smaller">Powered by <a href="http://force.com">force.com</a></span>
                </span>
               </td>
              </tr>
             </tbody>
            </table>

           </span>
          </td>
         </tr>
        </tbody>
       </table>
      </td>
     </tr>
     <tr><td><br></td></tr>
     <tr><td></td></tr>

     <tr><td><br></td></tr>
    </tbody>
   </table>
</center>

</body>
</html>

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Get data online service error on Salesforce object

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