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FilipO
Advocate I
Advocate I

Fabric SQL endpoint at times inaccessible

This week me and a colleague have spent quite a few hours working in a Fabric F2 capacity (in North Europe), particularly with a data warehouse through SQL Management studio. We have created tables, stored procedures and views, loaded data and all that normal “BI-stuff”. At least one time a day, sometimes multiple, the SQL endpoint for our workspace becomes inaccessible for 10-30 minutes. On Monday or Tuesday there was an actual issue in the North Europe region which was mentioned on: https://support.fabric.microsoft.com/sv-SE/support/ - However for the other downtimes we are unsure if it’s a regional issue or an issue specific to our instance since no status is given on the support page.

 

Some things I noticed:

  • Running select statements can work for hours, but the issues seem to happen in general when we try to create or modify something like a table or a view (might just be a coincidence).
  • Other services like notebooks and data factory pipelines work fine in the same workspace
  • Sometimes the data warehouse is accessible through the web, but not through ssms

As we are in different cities with different network providers and other services (including azure) is working just fine. I don’t think it’s a network issue on our end.

 

FilipO_0-1700822508114.png

 

Actually, while typing this message, apparently a new status message appeared (however for west europe) – maybe it’s related somehow even though we are not in the same region? It would also be great if there was some type of status history to make it clear if there was issues that might have affected us previously.

 

FilipO_1-1700822521963.png

 

1 ACCEPTED SOLUTION
v-nikhilan-msft
Community Support
Community Support

Hi @FilipO 
Apologies for the issue you have been facing.
This might require a deeper investigation from our engineering team about your workspace, the SQL endpoint details and the logic behind it to properly understand what might be happening.
Please go ahead and raise a support ticket to reach our support team: https://support.fabric.microsoft.com/support
Please provide the ticket number here as we can keep an eye on it.
Thank you.

View solution in original post

3 REPLIES 3
v-nikhilan-msft
Community Support
Community Support

Hi @FilipO 
Apologies for the issue you have been facing.
This might require a deeper investigation from our engineering team about your workspace, the SQL endpoint details and the logic behind it to properly understand what might be happening.
Please go ahead and raise a support ticket to reach our support team: https://support.fabric.microsoft.com/support
Please provide the ticket number here as we can keep an eye on it.
Thank you.

Hi @FilipO 
We haven’t heard from you on the last response and was just checking back to see if you got a chance to create a support ticket.
Please provide the ticket number here as we can keep an eye on it.

Thank you.

Thanks for the reply and reminder. I've been busy and not had time to create a ticket, I've done that now: 2311280050005141

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