Forum Discussion
ServiceNow Connection
Hi ,
I have configured a servicenow connection in fabric using the URL and basic authentication (username and password). The connectivity test is successful. However, I am unable to see any tables in the drop-down list in fabric serviceNow connection.
Could you please advise which role or access permissions are required from servicenow for the user to view and access the tables ?
If Fabric’s connecting to ServiceNow but you can’t see any tables, it’s almost always a permissions thing. Your ServiceNow user needs read access on those tables through ACLs, or the easier option is giving you the snc_read_only role so you can see most of them. For certain sensitive tables, the admin might need to throw in extra roles like user_admin. Without these, the connection works but the table list stays empty
5 Replies
If Fabric’s connecting to ServiceNow but you can’t see any tables, it’s almost always a permissions thing. Your ServiceNow user needs read access on those tables through ACLs, or the easier option is giving you the snc_read_only role so you can see most of them. For certain sensitive tables, the admin might need to throw in extra roles like user_admin. Without these, the connection works but the table list stays empty
Hi Khadar ,
Could you please let us know whether the provided response helped in resolving the issue.
Thank you!!
Hi Khadar ,
Did you have a chance to review the provided solution and did it help resolve the issue?
Thank you!!
