ServiceNow Connection

[Khadar]

Hi ,

I have configured a servicenow connection in fabric using the URL and basic authentication (username and password). The connectivity test is successful. However, I am unable to see any tables in the drop-down list in fabric serviceNow connection.

Could you please advise which role or access permissions are required from servicenow for the user to view and access the tables ?

[v-sathmakuri]

Hi @Khadar ,

Please let us know if you need any assistance from our end.

Thank you!!

[v-sathmakuri]

Hi @Khadar ,

Did you have a chance to review the provided solution and did it help resolve the issue?

Thank you!!

[v-sathmakuri]

Hi @Khadar ,

Could you please let us know whether the provided response helped in resolving the issue. 

Thank you!!

[v-sathmakuri]

Hi @Khadar , 

Thank you for reaching out to Microsoft Fabric Community.

Thank you @Anusha66  for your response. 

Could you review the suggestion provided by @Anusha66  and let us know if you have any additional questions, we are happy to address. 

Thanks!!

[Anusha66 · Accepted solution]

If Fabric’s connecting to ServiceNow but you can’t see any tables, it’s almost always a permissions thing. Your ServiceNow user needs read access on those tables through ACLs, or the easier option is giving you the snc_read_only role so you can see most of them. For certain sensitive tables, the admin might need to throw in extra roles like user_admin. Without these, the connection works but the table list stays empty