Sending Direct Messages in the Forum - Error

[4iurchenko]

People, could you please help me understand?

It is not a Fabric-related thing, but Forum-related.

When I send a private message to people, it always says to me that:

>Correct the highlighted errors and try again. Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and send the message when you are satisfied.

What I must do every time to solve that is open the HTML button, paste my text again, click OK, and then add new lines in each chapter, which takes so much time to do and distracts me. Any help is appreciated! The message that causes that - any type of manually typed messages. Browser - Chrome. 

[KarinSzilagyi]

I've been having the same issue whenever I paste anything in a message (even if it was copied from the same text field). It usually works if I copy my message and paste again via "paste as plain text", though you have to re-do any styling applied in the message.

[tayloramy]

Hi @4iurchenko, 

When you copy and paste text, you are also copying styling elements, most of which are not allowed in the forum unless you have elevated permissions. 

I find it best to type out your messages or replies so that you don't get this error. 

[4iurchenko]

Yeah, it may be a case. However, in my situation, I typed the messages using only a keyboard. Yesterday I also discovered that when I send the picture, the system shows me that the image was not sent (I see like I sent an empty message), but recepient received the picture. So, if somebody from Microsoft sees that message, that's my goal. It seems we have some limitations on the forum engine backend side.

[tayloramy · Accepted solution]

Hi @4iurchenko, 

If you're having issues, I recommend you message an admin. 

Maybe @Natalie_iTalent can help. 

[Natalie_iTalent]

Hello @tayloramy,

Thank you for mentioning me.  I am working with @4iurchenko to resolve the issue.

Best,

Natalie H.

Community Manager 

[4iurchenko]

Also, when try to add a picture in the private message (screenshot) - nothing happens. Empty message.

[svenchio]

Browser - Edge ... exactly the same thing, plus-one on the call to portal-admins to improve the portal functionality.

In my case, most of the times I just have to click reply twice, the frist get me this error, the second, the reply goes thru, regardless, it's  bit of annoying way to work and agree that its distracting an inefficient. Thanks for sharing 

[Natalie_iTalent]

Hello @svenchio,

Are you having trouble with images as well?

Best,

Natalie H.

Community Manager 

[svenchio]

Hi @Natalie_iTalent  yes, from time to time, but this behavior has been of an "intermittent" nature, that is, not all the time and under different conditions and yes, issues with the images as well ... but since you are aware, I'll pay clorer attention to this issue and get back with better information... all the best.  

[svenchio]

Hi @Natalie_iTalent  yes, from time to time, but this behavior has been of an "intermittent" nature, that is, not all the time and under different conditions and yes, issues with the images as well ... but since you are aware, I'll pay clorer attention to this issue and get back with better information... all the best.  

[Natalie_iTalent]

@svenchio,

Thank you for your response.  Feel free to send me a private message if you have any issues come up.

Have a great rest of your week. 🙂

Best,

Natalie H.

Community Manager