Request for Assistance with Microsoft Fabric Login Issue

[Paramasivan]

When ever i tried to sign in for Microsoft fabric free account, I'm getting this error message 
Sorry, that didn't work. You can try refreshing the page to solve the problem. You can also wait a few minutes and try again.
Correlation ID: 913eb2d3-e9e7-4007-88f7-84e4ae913254.

Could you kindly assist me in troubleshooting this issue? I appreciate your time. Thanks

[v-nmadadi-msft]

Hi @Paramasivan ,

As we haven’t heard back from you, we wanted to kindly follow up to check if the solution provided by the community members for the issue worked. If our response addressed, please mark it as Accept as solution and click Yes if you found it helpful.

Thanks and regards

[Paramasivan]

Hi, Thanks for checking back with me. I changed the region and now I'm able to create the account.

[v-nmadadi-msft]

Hi @Paramasivan ,

We really appreciate your efforts and for letting us know the update on the issue.

Please continue using fabric community forum for your further assistance.
Thanks and Regards

[v-nmadadi-msft]

Hi @Paramasivan 

I wanted to check if you had the opportunity to review the information provided. Please feel free to contact us if you have any further questions. If my response has addressed your query, please accept it as a solution and give a 'Kudos' so other members can easily find it.

Thank you.

[v-nmadadi-msft]

Hi @Paramasivan 

May I ask if you have resolved this issue? If so, please mark the helpful reply and accept it as the solution. This will be helpful for other community members who have similar problems to solve it faster.

Thank you.

[v-nmadadi-msft]

Hi @Paramasivan  ,
Thanks for reaching out to the Microsoft fabric community forum.

I would like to thank @suparnababu8  for their valuable inputs especially regarding cached data, please try again after clearing your browser cache and cookies as they stated also make sure you are using a work or school account associated with Microsoft Entra ID (Azure AD) rather than a personal Microsoft account, such as those ending in @outlook.com, @hotmail.com, or similar domains. Free Fabric accounts are not available for personal Microsoft accounts, so you will need to sign in with an eligible organizational account to proceed.

If you find this post helpful, please mark it as an "Accept as Solution" and consider giving a KUDOS.
Thanks and Regards

[Paramasivan]

Hi, Thanks for checking back with me. I changed the region and now I'm able to create the account.

[neal301]

We are not able to get a trial on a personal email account? How am I supposed to do the dp700 then? My business email is not letting me get a trial either... I get the same error as him on my personal email. Business email says admin has disabled trials.

[suparnababu8]

Hello @neal301 

• Microsoft Fabric trials typically do not support personal email accounts. You need to use a work email address
• If your business email is showing that trials are disabled, it means your organization Fabric admin has restricted trial activations. Please to contact your IT department / Fabric admin to see if they can enable trials for your account

If you need more info please go through below urls.

https://community.fabric.microsoft.com/t5/Fabric-platform/Not-able-to-create-fabric-trial-account/m-...

https://learn.microsoft.com/en-us/answers/questions/2147568/sorry-we-are-unable-to-start-trial-at-th...

Thanks!

[fitzuk]

Thanks this is helpful., good clear answer, thanks Paul

This personal v business account distinction is a confusion, especially as the error displayed gives no indication of the account type being the problem

Also Co-pilot is giving this as an answer:

Yes, you can use a personal account to access Microsoft Fabric! If you already have a Microsoft account (such as an Outlook, OneDrive, or Xbox account), you can use it to sign in to Fabric2.

Would you like some help with the sign-in process, or do you have any other questions about using Fabric?

[suparnababu8 · Accepted solution]

Hi @Paramasivan 

Please try below steps to fix your issue.

1. Try signing in using a different web browser or an incognito/private browsing window to see if the problem persists.
2. Somecases, cached data can throw issues. Try clearing your browser cache and cookies, then attempt to sign in again.
3. Makesure that your browser settings are configured correctly and that there are no restrictions or extensions blocking the sign-in process.

If you need more info please go through this blogs

https://community.fabric.microsoft.com/t5/Service/Unable-to-sign-in-Microsoft-Fabric-Free/m-p/389502...

https://support.fabric.microsoft.com/en-US/known-issues/

Thank you!

[Paramasivan]

Hi, Thanks for checking back with me. I changed the region and now I'm able to create the account.

[Aala_Ali]

Hi @suparnababu8 the link provided not working for me to go through the blogs it shows me this attached screen.

[suparnababu8]

Hi @Aala_Ali 

There is typo mistake in the url. Corrected URL - Unable to sign in Microsoft Fabric Free - Microsoft Fabric Community 
please go thorugh this. Now it's working. 

Thanks!

[Aala_Ali]

Thanks for your support, @suparnababu8. 

Unfortunately, I'm still facing the same issue. I used my work email, and as shown in the attached image, the Power BI trial is activated, but Fabric is not. It gives the following error: 'We cannot assign you a free Microsoft Fabric trial capacity due to an error.