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DaleJohnson's avatar
DaleJohnson
Regular Visitor
11 months ago
Solved

Power BI Gateway Installation issues

Good Afternoon, I am trying to install the latest version of PowerBI Data Gateway onto Server 2022 running RDS services. The server uses User Profile Disks. The install fails with the error that t...
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  • DaleJohnson's avatar
    DaleJohnson
    10 months ago

    I have opened a support case with MS Support.  Their tech team could not solve my issue either.

    I could not wait to get this resolved anymore so I just built a new server.

    I am sorry I do not have an official resolution.

Wikkleyn_81's avatar
Wikkleyn_81
Icon for Super User rankSuper User
11 months ago

Hi DaleJohnson I have a similar issue when upgrading the Gateway. Everything is fine until it needs to start the service and then it rollsback and doesn't upgrade.

 

As a workaround, I manually start the service (when the progress bar is around 90%). To start the service, open the service properties, go to the Log On tab, remove the password for the NT SERVICE\PBIEgwService account, and click OK three times. Then, start the service manually.