Forum Discussion
Power BI Gateway Installation issues
I have opened a support case with MS Support. Their tech team could not solve my issue either.
I could not wait to get this resolved anymore so I just built a new server.
I am sorry I do not have an official resolution.
I did create a local user account and made it part of the local admin group and tried to run the installer with that account with the same negative result. So I am not sure it is with my user accounts.
I did create a temp test server, with identicle specs as my production server. It was in the same OU so has the same GPO's applied. I was able to successfully install the application on that server. The big difference is that my test server never had any third party applications on it. It was a clean install of Server 2022 with RDS installed and configured to use User Profile Disks.
So there is something on my existing server somewhere that seems to be blocking the initialization of the service, I just do not know what would be causing it.
We do not use any third party AV, just use MS Defender, I have even tried to disable that JIC that was the issue.
Super UserHi DaleJohnson,
At this point I'd recommend opening a ticket with Microsoft support. You're doing everything right, and even able to install it on a different machine, so something wonky is going on and Microsoft's support engineers might have more capabilities to troubleshoot than we do.
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