Power BI Gateway Installation issues

Log Name: Application
Source: MsiInstaller
Date: 10/3/2025 2:18:24 PM
Event ID: 11920
Task Category: None
Level: Error
Keywords: Classic
User: ESCSEC\sec_djohnson
Computer: SECRDSP001.escsec.local
Description:
Product: GatewayComponents -- Error 1920. Service 'On-premises data gateway service' (PBIEgwService) failed to start. Verify that you have sufficient privileges to start system services.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">11920</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2025-10-03T20:18:24.5888689Z" />
<EventRecordID>121762</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>SECRDSP001.escsec.local</Computer>
<Security UserID="S-1-5-21-4222912542-1287919725-14415386-1103" />
</System>
<EventData>
<Data>Product: GatewayComponents -- Error 1920. Service 'On-premises data gateway service' (PBIEgwService) failed to start. Verify that you have sufficient privileges to start system services.</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>
</Data>
<Binary>7B30323338313244332D304135372D343638312D383333412D4338393735363336343045357D</Binary>
</EventData>
</Event>

Log Name: Application
Source: Microsoft-Windows-User Profiles Service
Date: 10/3/2025 2:18:24 PM
Event ID: 1501
Task Category: None
Level: Error
Keywords:
User: NT SERVICE\PBIEgwService
Computer: SECRDSP001.escsec.local
Description:
Windows cannot create a temporary profile directory. This problem may be caused by insufficient security rights.

DETAIL - Element not found.

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-User Profiles Service" Guid="{89b1e9f0-5aff-44a6-9b44-0a07a7ce5845}" />
<EventID>1501</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2025-10-03T20:18:24.3472474Z" />
<EventRecordID>121763</EventRecordID>
<Correlation />
<Execution ProcessID="1944" ThreadID="3600" />
<Channel>Application</Channel>
<Computer>SECRDSP001.escsec.local</Computer>
<Security UserID="S-1-5-80-1835761534-3291552707-3889884660-1303793167-3990676079" />
</System>
<EventData>
<Data Name="Error">Element not found.
</Data>
</EventData>
</Event>