Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Join us at FabCon Vienna from September 15-18, 2025, for the ultimate Fabric, Power BI, SQL, and AI community-led learning event. Save €200 with code FABCOMM. Get registered

Reply
InsightOps
Microsoft Employee
Microsoft Employee

OneLake Shortcut - Failed to load folder contents

Attempting to mount ADLSg2 from another tenant to my onelake.

I can successfuly view the underlying ADLS storage account with azure storage explorer using the same credentials.

Tried both OAuth and primary key (just to test if its really auth issue), however in Fabric/Onelake Explorer I get the error below.

I've enabled diagnostics on my storage account in the other tenant, and can't find any authentication issues or events with the requestId or timestamp as shared in the error message.

 

Error:

<?xml version="1.0" encoding="utf-8"?><Error><Code>InvalidAuthenticationInfo</Code><Message>Server failed to authenticate the request. Please refer to the information in the www-authenticate header.
RequestId:d0c19982-e01e-003d-2ba5-9898df000000
Time:2023-06-06T18:33:58.2973430Z</Message><AuthenticationErrorDetail>Issuer validation failed. Issuer did not match.</AuthenticationErrorDetail></Error>
Error Code : Unauthorized
HTTP response code : 401

 

1 ACCEPTED SOLUTION
InsightOps
Microsoft Employee
Microsoft Employee

Just to close this thread, it started working by itself   ¯\_(ツ)_/¯

View solution in original post

3 REPLIES 3
InsightOps
Microsoft Employee
Microsoft Employee

Just to close this thread, it started working by itself   ¯\_(ツ)_/¯

Thanks for sharing the information 

GeethaT-MSFT
Microsoft Employee
Microsoft Employee

@InsightOps It could be possible that the issue is related to the permissions or access policies for the Azure Data Lake Storage Gen2 account in the other tenant. I recommend raising a support case to investigate and resolve the problem

Helpful resources

Announcements
Join our Fabric User Panel

Join our Fabric User Panel

This is your chance to engage directly with the engineering team behind Fabric and Power BI. Share your experiences and shape the future.

May FBC25 Carousel

Fabric Monthly Update - May 2025

Check out the May 2025 Fabric update to learn about new features.

June 2025 community update carousel

Fabric Community Update - June 2025

Find out what's new and trending in the Fabric community.