Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Get Fabric certified for FREE! Don't miss your chance! Learn more

Reply
InsightOps
Microsoft Employee
Microsoft Employee

OneLake Shortcut - Failed to load folder contents

Attempting to mount ADLSg2 from another tenant to my onelake.

I can successfuly view the underlying ADLS storage account with azure storage explorer using the same credentials.

Tried both OAuth and primary key (just to test if its really auth issue), however in Fabric/Onelake Explorer I get the error below.

I've enabled diagnostics on my storage account in the other tenant, and can't find any authentication issues or events with the requestId or timestamp as shared in the error message.

 

Error:

<?xml version="1.0" encoding="utf-8"?><Error><Code>InvalidAuthenticationInfo</Code><Message>Server failed to authenticate the request. Please refer to the information in the www-authenticate header.
RequestId:d0c19982-e01e-003d-2ba5-9898df000000
Time:2023-06-06T18:33:58.2973430Z</Message><AuthenticationErrorDetail>Issuer validation failed. Issuer did not match.</AuthenticationErrorDetail></Error>
Error Code : Unauthorized
HTTP response code : 401

 

1 ACCEPTED SOLUTION
InsightOps
Microsoft Employee
Microsoft Employee

Just to close this thread, it started working by itself   ¯\_(ツ)_/¯

View solution in original post

3 REPLIES 3
InsightOps
Microsoft Employee
Microsoft Employee

Just to close this thread, it started working by itself   ¯\_(ツ)_/¯

Thanks for sharing the information 

GeethaT-MSFT
Microsoft Employee
Microsoft Employee

@InsightOps It could be possible that the issue is related to the permissions or access policies for the Azure Data Lake Storage Gen2 account in the other tenant. I recommend raising a support case to investigate and resolve the problem

Helpful resources

Announcements
Sticker Challenge 2026 Carousel

Join our Community Sticker Challenge 2026

If you love stickers, then you will definitely want to check out our Community Sticker Challenge!

Free Fabric Certifications

Free Fabric Certifications

Get Fabric certified for free! Don't miss your chance.

January Fabric Update Carousel

Fabric Monthly Update - January 2026

Check out the January 2026 Fabric update to learn about new features.

FabCon Atlanta 2026 carousel

FabCon Atlanta 2026

Join us at FabCon Atlanta, March 16-20, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.