On Prem Data Gateway Performance Logs

Hi tayloramy 

The solution for On-Premises Data Gateway not generating Performance Logs is:

Enable Performance Logging in the Gateway Configuration Manager under Diagnostics/Logging.

Ensure the gateway service account (custom or PBIEgwService) has Full Control over the Performance Logs folder:

C:\Users\<GatewayAccount>\AppData\Local\Microsoft\On-premises data gateway\GatewayPerformanceLogs

Verify all gateways are updated to the latest On-Premises Data Gateway version.

For clustered gateways, check the primary node, as secondary nodes may not generate independent logs.

Restart the gateway service after any changes to settings or permissions.

Check Event Viewer or general gateway logs for errors if performance logs still do not appear.

The issue is usually caused by permissions, disabled logging, or wrong folder path. Correcting these and restarting the service should resolve it.

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