Forum Discussion
Notebook Activity Stuck At Running Cell
Been experiencing this issue only recently where my notebook runs forever without progressing from a cell. When I check the log, the below is shown:
The log just keeps refreshing itself along those lines and nothing moves. This has occured multiple times. Sometimes before running any code in a cell, and others when it's halfway through. Tried restarting the notebook but that has only worked a few times as the problem comes back at random (yes, not the same cell that's causing this each time). It's like Pyspark just decides to stop working but I don't know what's causing it and hence unable to recitfy the issue.
Has anyone else experienced the same?
8 Replies
Hi scca ,
Apologies for the issue you are facing.
At this time, we are reaching out to the internal team to get some help on this .
We will update you once we hear back from them.Hi scca ,
Apologize for the issue you are facing. The best course of action is to open a support ticket and have our support team take a closer look at it.
Please reach out to our support team so they can do a more thorough investigation on why this it is happening: Link
After creating a Support ticket please provide the ticket number as it would help us to track for more information.
Hope this helps. Please let us know if you have any other queries.
Hi scca ,
We haven’t heard from you on the last response and was just checking back to see if you got a chance to create support ticket.
After creating a Support ticket please provide the ticket number as it would help us to track for more information.
I get this issue frequently as well. It usually happens when I am using temporary directories. Is that the case with you as well?
Are you referring to the original issue I posted? If yes, then I no longer face this issue, at least not according to my regular job runs nowadays. As for my case, when it occurred, there wasn't any temporary directories involved.
