Forum Discussion
Issues connecting to MySQL database server using virtual network data gateway in Fabric
I managed to connect to connect to the external MySQL server using a Self-hosted Integration Runtime with a static IP address in Azure Data Factory. No luck in doing it in Fabric. I have not been able to raise a support ticket as I for some reason do not had access to do so.
Hello Anonymous ,
Unfortunately still no solution, and I have given the hopes of connecting to the database using a VNet Data Gateway in Fabric. Instead, I am now trying fetch data from the MySQL database using Azure Data Factory. I plan to ask a new question related to this approach as it also has some issues.
Hello Anonymous,
Thank you for confirming. We apologize for the inconvenience caused by the ongoing issue.
To address this effectively, please raise a support ticket with Microsoft. This will enable the engineering team to investigate the issue in detail and provide a resolution or guidance.
To raise a support ticket for Fabric and Power BI, kindly follow the steps outlined in the following guide:
How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn
Thank you for being a part of the Microsoft Fabric Community.
Hi Anonymous ,
Could you please confirm if you had raised a support case? If a solution has been found, it would be greatly appreciated if you could share your insights with the community. This would be helpful for other members who may encounter similar issues.
Thank you for your understanding and assistance.
I managed to connect to connect to the external MySQL server using a Self-hosted Integration Runtime with a static IP address in Azure Data Factory. No luck in doing it in Fabric. I have not been able to raise a support ticket as I for some reason do not had access to do so.
Hi Anonymous ,
To raise a support ticket, please open the Microsoft Fabric app and click on the question mark symbol (?) to select “Get Microsoft Help” as illustrated below.
From there, you can follow the guided steps to submit your issue.
Alternatively, you can use the link below to raise a support ticket:
https://admin.powerplatform.microsoft.com/newsupportticket/powerbi
If you face any issues, feel free to reach out to us. We're here to help!
Thank you for using Microsoft Community Forum.
Hi Anonymous
Could you please confirm whether you have resolved issue. If yes, you are welcome to share your workaround and mark it as a solution so that other users can benefit as well. This will be helpful for other community members who have similar problems to solve it faster.
If we don’t hear back, we’ll go ahead and close this thread.Should you need further assistance in the future, we encourage you to reach out via the Microsoft Fabric Community Forum and create a new thread. We’ll be happy to help.
Thank you.
Thanks for the reminder! I just did mark my own reply as solution.