Forum Discussion
Issues connecting to MySQL database server using virtual network data gateway in Fabric
I managed to connect to connect to the external MySQL server using a Self-hosted Integration Runtime with a static IP address in Azure Data Factory. No luck in doing it in Fabric. I have not been able to raise a support ticket as I for some reason do not had access to do so.
Hello Anonymous ,
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Hello Anonymous ,
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Hi!
Unfortunately, the connection issue still exists, and the advice given has not been able to resolve the issue. I have confirmed that port 3306 is open. When I troubleshoot the network in Fabric, I can see that the source adress indeed is an adress in my whitelisted subnet address range, and the remote adress is the adress of the MySQL database. However, the TCP test and ping still both fail.
What I feel most unsure about whether the issue exists on the Azure/Fabric side, or whether it is the server provider who has some security measure preventing my connection attempts.Hello Anonymous ,
Thank you for the update! Since the source address matches the whitelisted subnet but both the TCP test and ping fail, the issue is most likely on the MySQL provider’s side. Please confirm with the provider if they block ICMP (ping) or TCP connection probes from external services like Azure, as some providers restrict such requests for security reasons.
Additionally, verify if the provider enforces SSL/TLS connections and ensure the correct certificates are provided during the connection setup in Fabric. It is also worth checking if the provider allows connections only from specific client types or if they block requests from cloud-based services like Azure. If everything seems correctly configured, request the provider to check their firewall logs for any blocked connection attempts.
If this post helps, then please give us Kudos and consider Accept it as a solution to help the other members find it more quickly.
Thank you.
Hello @beryil ,
I wanted to check if you had the opportunity to review the information provided. Please feel free to contact us if you have any further questions. If my response has addressed your query, please accept it as a solution and give a 'Kudos' so other members can easily find it.
Thank you.