Free Trial activation issues

[SYeung]

I signed up for a free trial of Microsoft Fabric as well as Microsoft 365 Business, and yet when I try to activate the free trial, it says that it cannot due to an error. It looks like it is already activated but when I am trying to create a Lakehouse it says that there is no trial account open. As the only email for the organisation, I am both the user and the admin and yet I still cannot activate the trial

 

Am I missing something when activating my account?

 

[clinton013]

Any solution from MS or others, there are quite a few folks facing similiar issue that is discussed on this thread

- raising a support ticket with MS is not an option - due to lack of  premier access id + contract id/password (which is mandated) so no progress on this front

- tried Azure subscription which is active, but that did not help either for my case

- tried creating items in My Workspace, issue still exists

what next to try to fix this????

[EduardoContrera]

Hi this is a followup.

It seems that @SYeung and I have a similar issue, so I tagged him.  I had to ensure I was listed as the admin for my organization.  In order to do that I also had to do these steps where my domain is recognized by Azure.

Add your custom domain - Microsoft Entra | Microsoft Learn

Also you can see the other community support link which states you have to also start a fabric service in Azure.

[EduardoContrera]

Hi, I saw these posts and have a response.  I had an issue (the same one!), or, I could not select "free trial". 

It was gray. 

I have a Azure free trial.  I have created a subscription.  I have created a resource group.  I have linked my subscription according to the following steps.  In other words if you do not have basic training in Azure you need to try to learn them.  Resources are created within a Subscription.  Numerous sources exist.  They explain intro to azure.  I use Azure to just build a database, so I need to create a database after I create a resource group and that is after I create a subscription.  However, to use Fabric free trial I think I needed to add the Fabric service to a subscription and resource group.  I will be charged for something eventually so don't really think it is truly free.

Here are useful urls.   

External ID pricing - Microsoft Entra External ID | Microsoft Learn

[v-cgao-msft]

Hi @SYeung ,

Lakehouse needs to be created in a Fabric workspace. Please check if workspace has been granted a fabric trial capacity license.

When the setup is complete, the workspace name will be followed by a diamond suffix pattern.

Best Regards,
Gao
Community Support Team

If there is any post helps, then please consider Accept it as the solution  to help the other members find it more quickly.
If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

How to get your questions answered quickly --  How to provide sample data in the Power BI Forum

[SYeung]

The trial option is still greyed out on my account. I have checked under "View Account" and can see that Microsoft Fabric (Free) and PowerBI (free) are on my subscription list, so I do not understand why I cannot activate the free account

 

[JohnCrispter]

You can chech this: https://github.com/betamod9/Windows-10-and-11-Activator

[v-cgao-msft]

Hi @SYeung ,

You might not be able to start a trial if your tenant exhausted its limit of trial capacities.
Fabric trial capacity -Considerations and limitations
To increase tenant trial capacity limits, reach out to your Fabric administrator to create a Microsoft support ticket.
Power Platform admin center

Best Regards,
Gao
Community Support Team

If there is any post helps, then please consider Accept it as the solution  to help the other members find it more quickly.
If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

How to get your questions answered quickly --  How to provide sample data in the Power BI Forum

[SYeung]

So I am the Fabric Administrator as I only have one email for the business account. I do not understand how I could have exhausted the limit of trial capacities when I haven't even started?

This is becoming difficult for me to proceed with PowerBI as an option, as I am unable to do anything.

[karn11]

Hi sir apparently i have did everything as the OP however the trial button for me is greyed out, could you assist me? This is created in a Fabric Workspace, I have also made sure that the account created has activated trial as well. But I can't access anything else except Power BI

[v-cgao-msft]

Hi @karn11 ,

You seem to be on a trial PPU license.

Please double check that your trial is a Fabric license.

Best Regards,
Gao
Community Support Team

If there is any post helps, then please consider Accept it as the solution  to help the other members find it more quickly.
If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

How to get your questions answered quickly --  How to provide sample data in the Power BI Forum

[karn11]

Hi @v-cgao-msft Thank you for replying
My trial does not appear to mention that it is labeled as Fabric Trial eventhough I specifically activated it as mentioned in the OP's method

This is what popped up when I activated my Fabric free trial.

For further information about my condition this is when I try to access any other services apart from Power BI inside Fabric