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GlynMThomas's avatar
GlynMThomas
Icon for Resolver I rankResolver I
8 months ago
Solved

Fabric Gateway Setup

Hi,   We've setup a fabric gateway so we can ingest data from our on prem resources. The gateway iteself is setup and registered with our fabric tennant and we can see it in fabric and select it fo...
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  • deborshi_nag's avatar
    deborshi_nag
    8 months ago

    Hi GlynMThomas 

     

    Try the following-

     

    Restart Gateway services:

    1. Open Services.msc
    2. Look for "On-premises data gateway service"
    3. Ensure its status is Running
    4. If not, right‑click > Start
    5. If it is running, right‑click > Restart

    Run Gateway Diag:

    1. Open the On-premises data gateway app on the server
    2. Go to Diagnostics
    3. Run "Start new test"
    4. Check Last completed test results for blocked URLs/ports

    Check Firewall whitelisting for outbound 443:

    *.frontend.clouddatahub.net

     

v-sgandrathi's avatar
v-sgandrathi
Icon for Community Support rankCommunity Support
8 months ago

Hi GlynMThomas,

Thank you KevinChant and deborshi_nag for your response to the query.

Since we haven't heard back from you yet, I'd like to confirm if you've successfully resolved this issue or if you need further help?

If you still have any questions or need more support, please feel free to let us know. 

We are more than happy to continue to help you.