Error fetching data for this visual Couldn't retrieve the data for this visual. Please try again

[premkumar08]

Error fetching data for this visual

Couldn't retrieve the data for this visual. Please try again later.

Please try again later or contact support. If you contact support, please provide these details.

Activity ID: 1b2a15b3-ef38-4322-a3b4-4047b04ed15b
Request ID: c8f36f86-7569-4e6a-b5e3-402d1e3d7a50
Correlation ID: 9e86f420-b7db-5fbf-3f43-30cd4ab4c455
Time: Mon Jan 20 2025 17:32:22 GMT+0800 (Malaysia Time)
Service version: 13.0.24852.33
Client version: 2412.1.22075-train
Cluster URI: https://wabi-west-us-b-primary-redirect.analysis.windows.net/

[premkumar08]

My organisation have created few PowerBi and all i cannot view any data.
But i can see the PowerBi from other plant. My colleague can view and filter the PowerBi. 

[v-menakakota · Accepted solution]

Hi @premkumar08 ,

Thank you for reaching out to us on the Microsoft Fabric Community Forum.

To resolve this error, check if your credentials for the data source are up-to-date and have the required permissions. If necessary, update your credentials or contact your system administrator.
Check if the on-premises data gateway is running correctly and configured properly. If there are issues with the on-premises service, this could be causing connection problems. Try restarting or updating the gateway.
Can you clarify what do you mean by this"But i can see the PowerBi from other plant".

If this post was helpful, please give us Kudos and consider marking Accept as solution to assist other members in finding it more easily.

Regards,
Menaka

[v-menakakota]

Hi @premkumar08 ,

May I ask if you have resolved this issue? If so, please mark the helpful reply and accept it as the solution. This will be helpful for other community members who have similar problems to solve it faster.

Thank you.

[v-menakakota]

Hi @premkumar08 ,

I wanted to check if you had the opportunity to review the information provided. Please feel free to contact us if you have any further questions. If my response has addressed your query, please accept it as a solution and give a 'Kudos' so other members can easily find it.

Regards,
Menaka.

[v-menakakota]

Hi @premkumar08 ,

I hope this information is helpful. Please let me know if you have any further questions or if you'd like to discuss this further. If this answers your question, please Accept it as a solution and give it a 'Kudos' so others can find it easily.

Thank you.

[v-menakakota]

Hi @premkumar08 ,

Thank you for reaching out to us on the Microsoft Fabric Community Forum.

If changes were made to the data model, such as the removal of columns or tables, the visual may no longer be able to access the required data.
Sometimes, simply refreshing the visual can resolve temporary issues.

If this post was helpful, please give us Kudos and consider marking Accept as solution to assist other members in finding it more easily.

[nilendraFabric]

Hi @premkumar08 

Could you please share more details about this error.

The error message you're encountering is a common issue that can occur for various reasons. Here are some potential causes :

Possible Causes

1. Data Source Connection Issues: The connection to your data source may be interrupted or experiencing problems
2. Query Complexity: Your query may be too complex for the service to process within the allowed time limit
3. Data Volume: The amount of data being queried might exceed the service limits
4. Permissions: You may lack the necessary permissions to access the data or the dataset
5. Gateway Issues: If you're using an on-premises data gateway, it might be misconfigured or offline
6. Service Outage: There could be a temporary issue with the Microsoft Fabric service itself