Forum Discussion
Connection to Folder Path fails
- 10 months ago
Hi amishra01
This usually happens because the gateway service account doesn’t have the right permissions on the network path, even if your own user account does. When a pipeline runs, it uses the gateway’s credentials to reach the folder, not yours. I’d suggest checking that the folder is accessible directly from the gateway machine, try opening the path while logged in as the gateway service account. Also, make sure the gateway and the network share are on the same domain and you’re using Windows credentials in the connection settings. If it’s a shared folder, always use the full UNC path (like \\ServerName\FolderName) instead of a mapped drive letter. Finally, after making any permission changes, restart the gateway service, that often fixes the “access denied” error right away.
Thanks , Let me try this
- v-aatheeque10 months agoCommunity Support
Hi amishra01
Just checking in to see if the previous response helped resolve your issue. If not, feel free to share your questions and we’ll be glad to assist.- v-aatheeque10 months agoCommunity Support
Hi amishra01
Have you had a chance to look through the responses shared earlier? If anything is still unclear, we’ll be happy to provide additional support.