Forum Discussion

b_vanderlaan's avatar
b_vanderlaan
Advocate I
9 months ago

CapacityNotActive for just one workspace

Hi All, I have a workspace containing a lakehouse, several semantic models, and reports built on top of them. Everything was working fine until recently, now I can’t open any lakehouse, semantic m...
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capacities
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b_vanderlaan's avatar
b_vanderlaan
Advocate I
9 months ago

We ended up contacting Microsoft Support. They spend some days troubleshooting and last Friday the workspace was working without issues. Today it does not work again. We did not get any feedback on the reason why it is broken. I expect it must be a bug they are solving on their side. 

  • v-aatheeque's avatar
    v-aatheeque
    Community Support
    9 months ago

    Hi b_vanderlaan 

    Thanks for the update. Since Microsoft Support already investigated and the issue temporarily resolved but then returned, it does sound like an ongoing backend or service-side bug.

    At this stage, the best next step is to continue working through the existing support ticket so Microsoft can track the recurrence and provide a permanent fix.  Some times intermittent workspace failures are typically tied to backend updates or service incidents, and only the product team can fully validate and resolve them.