Cannot create Fabric Trial Capacity

[DougBrennerMDS]

I signed up for a new business account. The I signed up for the Fabric trial. When I try to start the trial and create a Lakehouse (which reuires a Fabric Trial Capacity, I get the following message: 

Something went wrong

Sorry, we are unable to start trial at this time.

Please try again later or contact support. If you contact support, please provide these details

• Activity ID3a1fbcfe-03b3-4d3e-b18d-9f687e1d7f70
• Request ID9251ecd1-cf0b-7e51-5fb6-e6528f00a8a1
• Correlation ID8a7f81fe-4651-6c08-dd8e-5c6d84b09edb
• Status code200
• TimeTue May 27 2025 13:23:16 GMT-0400 (Eastern Daylight Time)
• Service version13.0.25965.43
• Client version2505.3.24303-train

then.... next popup window: 

Upgrade to a free Microsoft Fabric trial

To create a Lakehouse, your workspace My workspace needs to be upgraded to a free Fabric trial capacity. Upgrading requires us to create a free trial capacity for you and assign this workspace to it. 

Failed to prepare a free trial capacity for this workspace

[krbb]

This is ridiculous.

I was trying yesterday like 3hrs thinking error is on my side, MS error just says "sorry we couldn't create trial capacity for you blah blah" - it's not informative at all, I had to dig through google to find out they've blocked this.

Also how I can learn for DP-700 now If I'm a private person without access to company email etc? The is NO  playground available for Fabric, joke!

[burakkaragoz]

Hi @DougBrennerMDS ,

This issue usually happens when the Microsoft 365 tenant is too new. Microsoft currently blocks Fabric trial capacity creation for newly created tenants as a precaution.

Here’s what you can do:

1. Check tenant creation date
   If your tenant was created recently (within the last few days), trial provisioning is likely restricted. You can confirm this with your IT admin or via Azure AD portal.

2. Try from an older tenant
   If you have access to another Microsoft 365 tenant that’s older, try enabling the Fabric trial there — it should work without issues.

3. Contact Microsoft Support
   If you must use this tenant, open a support ticket and include the Activity ID, Request ID, and Correlation ID from the error message. Microsoft can manually enable the trial for your tenant in some cases.

4. Check Admin Portal settings
   Go to Power BI Admin Portal > Tenant Settings > Microsoft Fabric, and make sure trial creation is allowed for your user group.

Let me know if you need help checking tenant age or drafting the support request.

If my response resolved your query, kindly mark it as the Accepted Solution to assist others. Additionally, I would be grateful for a 'Kudos' if you found my response helpful.

[v-aatheeque]

Hi @DougBrennerMDS ,

If the information posted by @burakkaragoz @suparnababu8   is helpful, please accept the answer by clicking the "Upvote" and "Accept Answer" on the post. If you are still facing any issue, please let us know in the comments. We are glad to help you.

We value your feedback, and it will help us to assist others who might have a similar query.

Thank you for your contribution in enhancing Microsoft Fabric Community Forum.

[v-aatheeque]

Hi @DougBrennerMDS ,

Just checking in we wanted to follow up regarding the issue you reported while trying to activate the Microsoft Fabric trial and create a Lakehouse.

If you're still experiencing the problem, please let us know so we can assist further. If the issue has been resolved, feel free to update the thread and if the information provided earlier was helpful, please consider marking it as "Accept Answer" to help others in the community.

Thank you again for being a part of the Microsoft Fabric Community!!

[v-aatheeque]

Hi @DougBrennerMDS ,

Just following up on your question about upgrading to the free Microsoft Fabric trial in order to create a Lakehouse.

If you're still encountering issues with the upgrade process or setting up the trial capacity for your workspace, we're here to help just let us know what you're seeing.

And if your issue has been resolved, it would be great if you could update the case. If any of the earlier replies helped, please consider marking it as the Accepted Answer so others in the community can benefit as well.

Thanks again for engaging with the Microsoft Fabric Community!

[suparnababu8 · Accepted solution]

Hi @DougBrennerMDS 

I hope already you have approched community previously on this issue. I sugegst you check the below points.

1. If your tenant was created recently (within the last few days), Microsoft may impose restrictions on Fabric trials for new accounts. Kindly confirm the tenant’s creation date with your IT team. Read more details here Solved: Re: Fabric Trial not working - Microsoft Fabric Community. Also you have to wait till 90days completion of your newly created tenet. Read more here Solved: Re: Couldn't free trail fabric - Microsoft Fabric Community
2. Microsoft Fabric trials may be disabled by administrators. Please verify whether trials are enabled for your tenant. You may contact your Fabric/Power BI administrator to confirm if trials are permitted. Pls have alook on below image, how to enable from Admin Portal.  
3. If all of above steps you followed/crossed, Now while creating your workspace , you have to select Trail, then only you will be able to create Fabric works items. Please have look on below pic.

If non of the above are worked for you, you can reachout to Fabric support team. 

Thank you!

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