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hernandezpaulms
Microsoft Employee
Microsoft Employee

Cannot activate a Fabric Trial - Only Power BI Trial instead

I'm trying to activate a Fabric trial. 

I used my user and select starting a trial from there. 

Trial was created. 

I tried to create a Fabric item, for example, a Lakehouse. Then I got this error message:

hernandezpaulms_0-1747143496270.png

 

Then, I got this error:

hernandezpaulms_1-1747143549600.png

 

So, a Power BI Trial is activated, but no Fabric trials are available. 

 

The Fabric items are enable at tenant level.

A Microsoft Fabric User License is assigned to the user.

This is the first ever trial license in this tenant.

Home region is Germany West Central. I also tried with West Europe an East US2.

 

I don't know how to troubleshoot this problem. 

1 ACCEPTED SOLUTION
v-tsaipranay
Community Support
Community Support

Hi @hernandezpaulms ,

Thank you for reaching out to the Microsoft fabric community forum.

 

Based on the error messages and your description, it appears that the Power BI Pro trial was successfully activated, but the Microsoft Fabric trial capacity failed to provision resulting in an inability to create Fabric artifacts like Lakehouse.

This issue is commonly seen when the tenant is newly created. Microsoft has recently enforced restrictions that prevent Fabric trial activations on tenants that are less than 90 days old, as a safeguard against misuse. This behavior is documented and discussed in the following resolved community thread: Fabric platform trial activation problems.

 

If your tenant is newly created, this restriction is likely the root cause. As a next step, we recommend waiting until the tenant reaches 90 days of age or working with your tenant administrator to explore purchasing Fabric capacity or licenses via CSP/Microsoft directly.

If your tenant is older than 90 days and you are still encountering this issue, please raise a support ticket with the details from your error screen (Activity ID, Correlation ID, Cluster URI), and we can investigate further.

 

Hope this helps. Please reach out for further assistance.

If this post helps, then please consider to Accept as the solution to help the other members find it more quickly and a kudos would be appreciated.

 

Thank you.

View solution in original post

2 REPLIES 2
hernandezpaulms
Microsoft Employee
Microsoft Employee

Hello @v-tsaipranay 

Thanks for the explanation, now it's clear.

I will escalate this internally. 

Br 

Paul

v-tsaipranay
Community Support
Community Support

Hi @hernandezpaulms ,

Thank you for reaching out to the Microsoft fabric community forum.

 

Based on the error messages and your description, it appears that the Power BI Pro trial was successfully activated, but the Microsoft Fabric trial capacity failed to provision resulting in an inability to create Fabric artifacts like Lakehouse.

This issue is commonly seen when the tenant is newly created. Microsoft has recently enforced restrictions that prevent Fabric trial activations on tenants that are less than 90 days old, as a safeguard against misuse. This behavior is documented and discussed in the following resolved community thread: Fabric platform trial activation problems.

 

If your tenant is newly created, this restriction is likely the root cause. As a next step, we recommend waiting until the tenant reaches 90 days of age or working with your tenant administrator to explore purchasing Fabric capacity or licenses via CSP/Microsoft directly.

If your tenant is older than 90 days and you are still encountering this issue, please raise a support ticket with the details from your error screen (Activity ID, Correlation ID, Cluster URI), and we can investigate further.

 

Hope this helps. Please reach out for further assistance.

If this post helps, then please consider to Accept as the solution to help the other members find it more quickly and a kudos would be appreciated.

 

Thank you.

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