streaming tile does not display data

Tile Id630814 Query hash-861149167378413200 User Object Ide28aa6fc-2f10-4a06-9858-1fef5cd59565 Dashboard Id238001 Package Id350551 Package last refresh time28.10.2016, 20:22:17 Package last refresh status0 Package next refresh time1.1.10000, 00:59:59 Model Id215236 Model last refresh time28.10.2016, 20:22:17 Model last refresh status0 Model next refresh time31.12.9999, 00:59:59 I can't see data or selct a time range. A report based on same data works fine. Uwe