sign in but it does not keep the ID

[CallieSelchau]

When signing in the Power BI desktop for the first time it recognizes the ID but then quickly removes the ID and asks the user to sign in again.

[chass]

Hello Callie, As we are not having other reports of this, the issue is specific to your identity and will need to create a support case at: http://support.powerbi.com (bottom of the page) thanks Chuck