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cant install gateway

I looked everywhere for a solution and tried everything i try to install the gateway on win server 2008 r2 with x64 i cant install the personal and the on permise gateways when i start the install as administrator i can install the personal but not the on permise! every time i get the same error
Status: Completed
Comments
chass
Impactful Individual
Hello Eldar, Please review the gateway logs, if there is nothing there you will need to create a support case at: http://support.powerbi.com
fbcideas_migusr
New Member
Status changed to: Completed