The credential stored in the cloud is missing.

[henryboco]

Hi, Everyone. I would need your urgent help. I already configured both personal and enterprise gateway to my SharePoint list, however, when i try to click refresh in my data source in power BI service, I am getting an error message "The credential stored in the cloud is missing." Btw, i created a pbix from PBI desktop, and published it in PBI service. Anyway, as for my troubleshooting steps, i already have uninstalled all my power bi applications (desktop, personal GW, enterprise GW), cleared browser cache, sign in and sign out, but still no luck. Any help would be greatly appreciated!

[KirkNason]

I have just a PBI file with embedded data and getting the same error when I Publish with PBI Desktop over a existing file already up in the service. The previous version is still in the PBI Service even though PBI Desktop indicate published successfully

[rw72000]

Hello, Did you select as credentials on power bi "windows" for your sharepoint data source ? It works for me.

[chass]

Hello Kirk, I have asked the gateway team to take a look. Thanks Chuck

[fbcideas_migusr]

Are you still seeing this issue?

[chass]

Closing due to no response Thanks Chuck

[arecuero]

NO comments on resolving this issue?

[hweaver1]

I am having same issue: Processing error: The credential stored in the cloud is missing.