Refresh Error on Service - but fine on Desktop

[fbcideas_migusr]

Hi Folks I built a report consisting of a number of graphics (bar chart & KPIs & Tables) in PowerBI Desktop. I have sucessfully refreshed this report on desktop. I then published teh Report to the BI Service. However When I manually manually refresh the datasource (Data source = SQL Azure), and manually refresh the report in PowerBI Service the KPI visualisations in the report disappear. Screenshots below Can anyone advise a Fix? I have a very frustrated client, so any workarounds would be appreciated. Unfortunately I cant post the orginal file as it has confidential data. This is a cross post from the "PowerBI Service forum" Cheers Steve

[chass]

Hey Steve, None of your screen shots come through...how did you send them? Thanks chuck

[mhaug91]

I ran into this bug while trying to refresh the datasource from Azure DocumentDB. The refresh worked fine in desktop but when trying a refresh in the service much of the visuals and data generated from the data source were empty or lost. Solved it by deleting the set and import it again with "get data" from the desktop and published it again to service.

[chass]

Let me get one of the folks from the Service team to look at it. Thanks Chuck