PowerBI Online service not refreshing OData feed

[dinochacko]

Hi, I have setup a report using PowerBI Desktop with the OData Feed type datasource from a Sharepoint site. I was able to authenticate successfully using my credentials on the desktop, and even successfully published to the Online service too. However, after logging in to the Online service and trying to setup the scheduled refresh option from there, I noticed an error message saying "Invalid Credentials". On trying to update the credentials again, I chose the "oAuth2" method for the 'Authentication method' where it does seem to pick up my credentials, but I eventually receive the below error message: Failed to update data source credentials. Activity ID: 31f5e489-c9dc-f1fa-bfad-adf86221ab7a Request ID: 109090e0-bbf6-d28c-3ef4-113af8c75ca2 Status code: 500 Time: Thu Nov 10 2016 17:27:52 GMT+1100 (AUS Eastern Daylight Time) Version: 13.0.1700.581 Cluster URI: https://wabi-south-east-asia-redirect.analysis.windows.net Could you please assist in resolving this issue? I would really like to setup the refresh, rather than me manually refreshing the report through the Desktop client and publishing it to the Online service every day! Thanks in advance!

[chass]

Hello Dino, For identity specific issues we need people to creates cases at: http://support.powerbi.com (bottom of page) Thanks

[Rajkumar]

May be this is a product related Issue including many people are facing the same issue. Earlier my schedule refresh for Project online datasource worked fine, but from the past few days it showing invalid credentials and it is failing to update my valide credentials? Please fix this issue soon as this is blocking our production go-live