Personal Gateway Failing to update data and wont allow credential input

[barry_murray81]

Hi hopefully someone can help me here, Im using the personal gateway to refresh folders of csv files. Previously(yesterday) the refresh worked fine manually, however I had the scheduled refresh set for today at 10am and firstly the refresh failed stating the credentials were missing from the cloud. Secondly when going to edit credentials there is no option to edit the credentials any more, when I click on"Data source credentials" there is nothing in the drop down. Have I missed a step here or will this just not work in this way? Thanks for your help

[James_Bowman]

Same story here. I have re-installed the Personal Gateway in case it was out of date and still no change. No Credentials exist for me to update. The Gateway appears in the system try stating good to go but when I enter PBI online, it says I currently don't have a Gateway setup. Pretty much taken down my Dashboard because of this, so keen to get it resolved asap.

[paul_zaporozhsk]

Same story