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hcarrol1

OmniChannel Reporting

Submitted by on ‎10-13-2025 07:39 AM

To reduce administrative burden in telephony systems due to requirements for VQs to be built to report out on unique business requirements, a filter should be added to the OmniChannel Reporting that will allow us to filter by group id when a member authenticates. Queue Summary Report Adjusted SL Daily KVPs - Power BI

Status: New
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