How do I summit a support ticket?

https://powerbi.microsoft.com/en-us/support/pro/ticket/

'I am unable to connect to any files through my PowerBi user (excel files). Both files that are placed in a onedrive folder Status code 500 ---------------------------------------------------- We couldn't import data from OneDrive - Personal Make sure you're entering the information correctly. Please try again later or contact support. If you contact support, please provide these details. Activity ID826b4d6a-f575-4eef-a30c-eb06ec801e02 Request ID5facc317-2427-70b7-fdd0-a77b8648ab91 Correlation IDfbe91681-5395-f586-b8fb-3412bf4f7e0a Status code500 TimeMon Apr 24 2017 13:27:09 GMT+0530 (India Standard Time) Version13.0.1700.1899 Cluster URIhttps://wabi-south-east-asia-redirect.analysis.windows.net Please suggest.

Couldn't create the app workspace. Please try again later or contact support. If you contact support, please provide these details. Activity IDdc4e21b8-9522-420a-9d7f-36a9efeea9bf Request ID455bd7bd-e8fa-f04b-a378-3829f64242e0 Correlation ID7ed3ebb8-b5cf-af4e-578b-a20d8f94010a Status code500 TimeFri Apr 06 2018 15:10:18 GMT-0400 (Eastern Daylight Time) Version13.0.4829.217 Cluster URIhttps://wabi-us-north-central-redirect.analysis.windows.net