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Failed auto-refresh should not cancel the refresh schedule

Currently if auto-refresh fails, the refresh schedule is disabled meaning IT has to go in and re-enable the schedule for each data connection after any ill-timed service outage. Sadly, the schedule is also disabled silently so unless IT checks in on the dashboard they have no way of knowing refresh is turned off.
Status: Under Review
Comments
wojcich_rogowie
New Member
Guys, please think about this, this is a serious pain. Consider several reports that are using scheduled refresh, and you have to one by one redo schedule, plus limited trust to data. Im using quite large datasets on OneDrive to feed PowerBI so on your infra, and i see sometimes timeouts, and other problems suggesting, that it is more on your side. Im not complaining on that, but if i have than additionaly refresh stopped arbitraly by you, both puts PowerBI under question mark as a reliable tool for enterprise.
mathieu_GIBEAU
New Member
Hello support, I see you started working on this 5 years ago. Any update? It is seriously a pain and makes the customer loose interest/confidence in the reports that stops updating without me knowing it!
travis_allen
New Member
Just wanted to reinforce that this is a pain as well for our company... we are just launching our Power BI dashboards and trying to get our decision makers to trust the reports... it is difficult when the scheduled refreshes stop due to a failed refresh...
fbcideas_migusr
New Member
If you are going to disable auto-refresh, at least send a notification that this has happened.
michaelrossanth
New Member
This is by far and above my biggest complaint with PowerBI, and it's even more frustrating given how simple this would be to fix. It has repeatedly caused issues for our business and we have discussed scraping PowerBI all together because of this one bug.
jon13
New Member

If you could just give us the notification, to the same address the failures go to, that would be such a huge help. I would think that I could train myself to check after every failure, after having ben embarrassed by this issue so many times, but it still slips past me. We just need a "Scheduled Refresh Disabled" email please!

fbcideas_migusr
New Member

https://ideas.powerbi.com/ideas/idea/?ideaid=f1198c09-03c8-ea11-bf23-501ac5245825 is also related.

Auto-disabling the refresh is giving the headache. We need flexibility in deciding whether to cancel the refresh or not, since it can be related to transient issue on data source, which may by coincidence cause 4 sequential failures. Let's add a feature to at least increase it or make more flexible (Max no of days without successful refresh, ability to choose number of failures up to X, etc.)


fbcideas_migusr
New Member
Status changed to: Under Review