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jtinnea

Failed auto-refresh should not cancel the refresh schedule

Submitted by on ‎03-26-2015 07:00 PM
Currently if auto-refresh fails, the refresh schedule is disabled meaning IT has to go in and re-enable the schedule for each data connection after any ill-timed service outage. Sadly, the schedule is also disabled silently so unless IT checks in on the dashboard they have no way of knowing refresh is turned off.
Status: Under Review
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28 Comments (28 New)
Comments
nishalit
New Member
‎04-29-2015 06:44 PM
As mentioned before, we'll still disable refresh if we notice that refresh fails consistently, but this time we'll send you an email to inform you why we turned off refresh.
jtinnea
New Member
‎07-05-2020 03:00 PM
Sweet! Thanks for the update, Mini.
jscott
Regular Visitor
‎07-05-2020 03:26 PM
how far out is this?
annie_lee
New Member
‎07-05-2020 03:46 PM
I haven't been receiving emails that it has been turning off
evil013
New Member
‎07-05-2020 03:49 PM
Can we please specify a custom email address to send this notification to, not just "send email to me". While I may have built and published a report, once in production the failures need to go to our helpdesk email address for tracking purposes.
pbiideas1
New Member
‎07-05-2020 04:11 PM
No, you shouldn't turn it off. You should notify but do not cancel it.
fbcideas_migusr
New Member
‎07-05-2020 04:38 PM
can we please have an option to not turn it off
jeajonmic
New Member
‎07-05-2020 04:41 PM
Need to keep refresh turned on after failed attempts. Server Maintenance causes failures that will resolve in a couple hours.
keith7
New Member
‎07-05-2020 04:45 PM
The email would help. It would really be great if we could specify a number of missed refreshes before it disables. I have a plant which sometimes has a power failure for a couple days and have to remember to go reset each scheduled refresh when fixed.
therese_devine
New Member
‎07-05-2020 04:45 PM
NO emails are being sent if a refresh is automatically disabled due to a connectivity issue. We had a network issue last week, 1st time in over a year and all of our scheduled refreshes were automatically turned off, these are not reports disabled due to inactivity but reports with refreshes running every hour. IT has no way to support this, it is urgent to know that these refreshes are DOWN. They actually should NOT be automatically turned off but picked back up when the server is available.