Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
5 years ago
Solved

unable to display visuals after publishing the report using Direct Query

Hi there,

I am conecting Oracle DB to get data in PBI using Direct Query.

in the Desktop I am able to see all the visuals proerly. but after publising the report, the visuals are like

 

and at top of page I could see the error message

Can someone help me understand what went wrong

 

  • Hi Anonymous ,

     

    In fact, the gateway does not work when you direct use power bi service to get data from private cloud Datasource.

    If it is a cloud data source exactly as you said, please check whether the credentials are set correctly.To verify Credentials, click on “Edit credentials” and fill in what they should be. With Oracle you have to use a Basic Authentication Method. Then after that just fill in the Database’s Username and Password and Sign in.


    Best Regards,
    Liang
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

     

  • lbendlin's avatar
    lbendlin
    5 years ago

    Private Cloud is the same as on premise as far as the gateway is concerned. Even AWS needs a gateway, for example.

5 Replies

  • Assuming this is an on-premise Oracle db - have you added the Oracle connection to your gateway and have you pointed your dataset to the gateway connection?

    • Anonymous's avatar
      Anonymous
      Not applicable

      Hi CST

      it is not on premise Oracle. its on cloud. I do think its a gateway issue. It will be great help if get the configuration steps for Cloud DB 

       

      • V-lianl-msft's avatar
        V-lianl-msft
        Icon for Community Support rankCommunity Support

        Hi Anonymous ,

         

        In fact, the gateway does not work when you direct use power bi service to get data from private cloud Datasource.

        If it is a cloud data source exactly as you said, please check whether the credentials are set correctly.To verify Credentials, click on “Edit credentials” and fill in what they should be. With Oracle you have to use a Basic Authentication Method. Then after that just fill in the Database’s Username and Password and Sign in.


        Best Regards,
        Liang
        If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.