Forum Discussion
issue with MSDN Subscription Power BI Pro benefit
I contacted MSDN support regarding this issue yesterday and they told me to contact Power BI support team instead, because they only 'specializes in account maintenance of Retail Visual Studio Subs...
Did anything happen with this? I've been trying to track down the same answer for months. At least things have been consistent as I've been given the same answers. MSDN doesn't see this as an issue on their side and have no clue who to contact. They just suggested to look on powerbi.com for answers and contact info. My attempts to contact the team through the Power BI site have gone completely unanswered.
Seems like a simple question. How do I use the Power BI Pro benefit from my MSDN subscription?
Nope, I haven't heard anything from Microsoft regarding this. Looks like neither the MSDN support nor the PowerBI support wants to take ownership of this issue. I have one co-worker (we all obtained MSDN subscriptions through our company) with similar issue but it is working fine for another co-worker. Maybe this is happening because some of us tried PowerBI or Office 365 before Microsoft made PowerBI Pro as one of the free MSDN benefits?
zhwu wrote:
Nope, I haven't heard anything from Microsoft regarding this. Looks like neither the MSDN support nor the PowerBI support wants to take ownership of this issue. I have one co-worker (we all obtained MSDN subscriptions through our company) with similar issue but it is working fine for another co-worker. Maybe this is happening because some of us tried PowerBI or Office 365 before Microsoft made PowerBI Pro as one of the free MSDN benefits?We don't get any internal response yet. However I've found another thread which is similar to your case, maybe that forum is a better forum for your case.
