Re: The iPhone ios14 version does not log on to th...

neilson6913 · ‎01-17-2021

Hello. Since my power bi report is embedded in the official website and authorized to the designated guests can go up to browse, pc/mac and android phone are very smooth to log in, while the iPhone version of ios14 can not be successfully signed in,but iphone ios12 version can be loged in, can you solve the problem? thanks!!

https://www.youtube.com/watch?v=nuPPs42BPFA

allan_oliveira7 · ‎05-26-2021

Hi, is there any news on this topics? We are also having this problem in our projects

allan_oliveira7 · ‎05-26-2021

The problem seems to be fixed this week. Thank you BI engineers!

Anonymous · ‎03-11-2021

Hello all!

Any updates on this topic?

neilson6913 · ‎03-12-2021

Not yet, the pbi engineers are still working on it. It will take a while to resolve.

neilson6913 · ‎01-22-2021

Hi XiaoXin

Other versions of the browser are all right, only ios14 can not log in,

I have provided you with information through Fiddler, and then please help solve it, thank you!

A SSLv3-compatible ClientHello handshake was found. Fiddler extracted the parameters below.

Version: 3.3 (TLS/1.2)
Random: 9F AE 08 A5 82 4D E1 74 17 D0 C4 CF D0 2B 85 F9 BC 36 39 52 69 42 C9 1F 58 E7 B1 60 36 F8 37 EC
"Time": 2057/9/27 下午 05:47:11
SessionID: D4 DA BC 4E F5 A2 79 30 DA 3E F9 D9 5A 3E E9 65 5C EA FC 7B 27 81 BD FB 80 23 7C 5E 3B 92 75 02
Extensions: 
	grease (0xcaca)	empty
	server_name	app.powerbi.com
	extended_master_secret	empty
	renegotiation_info	00
	supported_groups	grease [0x1a1a], x25519 [0x1d], secp256r1 [0x17], secp384r1 [0x18], secp521r1 [0x19]
	ec_point_formats	uncompressed [0x0]
	ALPN		h2, http/1.1
	status_request	OCSP - Implicit Responder
	signature_algs	ecdsa_secp256r1_sha256, rsa_pss_rsae_sha256, rsa_pkcs1_sha256, ecdsa_secp384r1_sha384, ecdsa_sha1, rsa_pss_rsae_sha384, rsa_pss_rsae_sha384, rsa_pkcs1_sha384, rsa_pss_rsae_sha512, rsa_pkcs1_sha512, rsa_pkcs1_sha1
	SignedCertTimestamp (RFC6962)	empty
	key_share	00 29 1A 1A 00 01 00 00 1D 00 20 21 9E 0A D7 D5 6E 5F B8 A6 AF 8F AC 38 2D D0 B0 2E C8 3C 67 C7 CB 59 D7 16 97 E4 1D BE 6E 68 6C
	psk_key_exchange_modes	01 01
	supported_versions	grease [0xa0a], Tls1.3, Tls1.2, Tls1.1
	grease (0xeaea)	00
	padding		186 null bytes
Ciphers: 
	[8A8A]	Unrecognized cipher - See https://www.iana.org/assignments/tls-parameters/
	[1301]	TLS_AES_128_GCM_SHA256
	[1302]	TLS_AES_256_GCM_SHA384
	[1303]	TLS_CHACHA20_POLY1305_SHA256
	[C02C]	TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384
	[C02B]	TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA256
	[CCA9]	TLS_ECDHE_ECDSA_WITH_CHACHA20_POLY1305_SHA256
	[C030]	TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384
	[C02F]	TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256
	[CCA8]	TLS_ECDHE_RSA_WITH_CHACHA20_POLY1305_SHA256
	[C024]	TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA384
	[C023]	TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA256
	[C00A]	TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA
	[C009]	TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA
	[C028]	TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384
	[C027]	TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256
	[C014]	TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA
	[C013]	TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA
	[009D]	TLS_RSA_WITH_AES_256_GCM_SHA384
	[009C]	TLS_RSA_WITH_AES_128_GCM_SHA256
	[003D]	TLS_RSA_WITH_AES_256_CBC_SHA256
	[003C]	TLS_RSA_WITH_AES_128_CBC_SHA256
	[0035]	TLS_RSA_WITH_AES_256_CBC_SHA
	[002F]	TLS_RSA_WITH_AES_128_CBC_SHA
	[C008]	TLS_ECDHE_ECDSA_WITH_3DES_EDE_CBC_SHA
	[C012]	TLS_ECDHE_RSA_WITH_3DES_EDE_CBC_SHA
	[000A]	SSL_RSA_WITH_3DES_EDE_SHA

Compression: 
	[00]	NO_COMPRESSION

FiddlerGateway: Direct
StartTime: 15:04:10.397
Connection: close

Anonymous · ‎01-25-2021

Hi @neilson6913,

I think it should more relate to the compatibly of the higher version ios web browser, you can contact to power bi team with these detailed trace logs to help them fix this more quickly.

submit a support ticket

Regards,

Xiaoxin Sheng

Anonymous · ‎01-28-2021

@neilson6913
I have the same issue.

Did you submit the issue to the support team?

Could you post updates here?

neilson6913 · ‎01-28-2021

Yes!! At present, the Microsoft support team has been asked to assist in processing, I will announce the final conclusion in this community, please wait for the news

Anonymous · ‎02-11-2021

Hello @neilson6913
do you have any updates from the Microsoft support team?

I just tried to open a report on my iPad and it worked.

UPD. I reset my browser on the iPad - same issue again. But somehow it worked.

Anonymous · ‎01-28-2021

I set up debug mode on iPad with Mac and got this message from iPad's console:

Blocked a frame with origin "https://app.powerbi.com" from accessing a frame with origin "https://p*******u". Protocols, domains, and ports must match. (anonymous function) — reportembed.externals.bundle.min.7f95359036965bc40ca0.js:705:207 Global Code — reportembed.externals.bundle.min.7f95359036965bc40ca0.js:53623 https://content.powerapps.com/resource/powerbiwfe/scripts/interact.min.js.map

Same story on the Mac in Safari.
In Chrome - works fine.

Anonymous · ‎01-19-2021

Hi @neilson6913,

It seems like you faced some issues accessing the power bi embedded content with new version ios systems. Did this issue only appear when you use the higher version ios system web browser?
If this is a case, I'd like to suggest you use fiddler to trace the steps and requests of the detailed operations and share some detailed information here to help us clarify your scenario: (notice: please remove the sensitive data before share)

Capture Traffic from iOS Device

BTW, if you use other types of web browsers, did this issue appears again?

Regards,

Xiaoxin Sheng