Sign In Pop Up Loads Fabric in Pop Up Window Instead of Closing and Logging in on Main Site (Chrome)

[michaelgarton]

This issue occurs in Google Chrome, but not in Microsoft Edge.

I've embedded some reports into an Azure web app. When I try to access them, I get a sign in pop up. It works perfectly fine in Microsoft Edge, but when I use Google Chrome, it loads Fabric's homepage into the pop up, but does not load the report in the website calling the pop up. If I close the pop up without signing in, it pops up again 3 times. The Sign In button on the main site also moves over and adds an "Open In New Tab" button next to it.

Thanks for any help in figuring this out.

[v-yiruan-msft]

Hi @michaelgarton ,

Base on your description, it seems like you got the authentication issue when trying to view embedded Power BI reports using Google browser. However, ti works OK using Edge browser. Could you please try the following methods and check if it can work after done them?

• Update the version of Google browser to the latest one
• Clear cache
• Add url of Azure web app to the "Allowed to send pop-ups and use redirects" list
• Check if other person can view the embedded report normally using Google browser

Best Regards

[michaelgarton]

Here is what shows up when I load up the page after doing what you requested.

It still logs me into the Fabric homepage inside the pop up window. The window reopens the first two times I close it. If I open it in Microsoft Edge it takes me to a blank page.

Users are still experiencing this error. Please let me know what to try next. Thank you for your help.