Forum Discussion

njrandell's avatar
njrandell
Helper I
9 years ago

Seeing errors from posting rows of Microsoft.Cloud.Platform.Utils.AcquireLockTimeoutException

I've started to see errors when posting rows. Some of my posts still work, but quite a few of these errors occur.

 

The error message returned from the post is InternalServerError (HTTP 500) and the response body is

 

{"error":{
"code":"GeneralException",
"message":"Failed to process dataset PostRows",
"target":"PostRows",
"details":[
{"message":"Exception of type 'Microsoft.Cloud.Platform.Utils.AcquireLockTimeoutException' was thrown."}
]}}
 

I'm also seeing slow response times for posts to the same dataset. 125 rows are taking 25 seconds, where as 25 entries to another dataset are taking less than 1 second. Everything is working, but it's slow and my real time chart that should update every second is not as smooth as it should be!

Need Help

4 Replies

    • njrandell's avatar
      njrandell
      Helper I
      9 years ago

      It's a push dataset created using the REST API. I'm only pushing rows once a second having hit the 429 rate limit error too many times. 

       

      At the moment I'm not seeing those errors, but on the day I posted it a lot were happening. 

    • Anonymous's avatar
      Anonymous
      Not applicable
      1 year ago

      Hi, did you manage to find out what the issue is here? Were facing the exact same issue when making http calls from an Azure Function to PBI.

  • Anonymous's avatar
    Anonymous
    Not applicable
    1 year ago

    Hi, we are facing the same issue here.

    Status Code: InternalServerError
Response Content: {"error":{"code":"GeneralException","message":"Failed to process dataset PostRows","target":"PostRows","details":[{"message":"Exception of type 'Microsoft.Cloud.Platform.Utils.AcquireLockTimeoutException' was thrown."}]}}


    Did you manage to find out what it is?