Forum Discussion
Basti612
3 years agoRegular Visitor
Problem with Gateway Connexion
Hello, My issue is that I can't get my Gateway connection to work. So I can't refresh the data for my dashboards. The error message in "Datasets->Gateway Connextion" is "Not configured correctly...
Watsky
3 years agoSolution Sage
Hi Basti612
Did you setup the datasource connection on the service (clicking settings gear icon then Manage Gateways)
If so, are you getting a connection successful in there?
Did you add yourself as a User? Does your Data Source Name match what you have for your connection in the report? Can you screenshot your setup?